HR & Credentialing Coordinator

Description

Job Summary:

Human Resources: The coordinator completes administrative duties for the human resources department. This position will assist with recruitment, train employees, maintain employee records, assist with payroll and benefits processing, and provide administrative support to all employees. 

Credentialing: The Coordinator is responsible for managing the credentialing process for healthcare personnel and providers. This includes verifying provider licensure and credentials, and maintaining accurate and current records.

Supervisory Responsibilities:

• None

Duties/Responsibilities:

Human Resources:

• Perform routine tasks required to administer and execute human resource programs including but not limited to compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.
• Perform customer service functions by answering employee requests and questions.
• Assist with recruitment and interview process. Tracks status of candidates in HRIS and respond as appropriate.
• Assist with new hire onboarding to include scheduling, background checks and drug screens and ensure new hire files are complete.
• Complete Forms I-9, verify I-9 documentation and maintain I-9 files.
• Run monthly reports of OIG, licensure, credentials and timely notify appropriate parties of findings.
• Enter Texas OAG data for new hires and terminations meeting compliance deadlines.
• Assist with audit requests of payroll, benefits or other HR programs.
• Assist with the preparation and implementation of the performance review process.
• Assist with processing of terminations and offboarding of employee files and access.
• Coordinate staff training sessions, workshops and activities.
• Assist with employee morale initiatives to include employee engagement survey and monthly activities.
• Prepare for and lead orientations (new hire and annual training).
• Maintain employee files and records in electronic and paper form to include filing of documents.
• Ensure compliance with labor regulations.
• Enforce HR policies, procedures and practices within the organization.
• Schedule meetings and interviews as requested by the director of HR.
• Make photocopies; mail, scan and email documents; and perform other clerical functions.
• Serve as a back-up to the Payroll Coordinator.
• Process bi-weekly payroll and ensure accurate pay for hours worked.
• Assist with the completion of compensation and benefit documentation.
• Process required documents through payroll and insurance providers to ensure accurate record-keeping and proper deductions. Reconcile benefits statements.

Credentialing:

• Assist with the preparation of applications for credentialing and re-credentialing of healthcare providers.
• Maintain appropriate documentation of credentialing and re-credentialing activities.
• Coordinate with providers and other external entities on credentialing and re-credentialing matters.
• Track credentialing and re-credentialing activities and ensure timely completion.
• Prepare credentialing and re-credentialing reports and other related materials.
• Educate providers on credentialing and re-credentialing requirements and procedures.
• Verify and maintain the licensure and credentials of an organization's professional staff members. 
• Ensure that healthcare professionals meet the organization's standards and legal requirements for practice. 
• Create and maintain a credentialing library, coordinate the application and review process, and communicate with credentialing agencies and provider offices. 
• Prepare for and report in MedStaff meetings as directed.

Other:

• Ensure compliance with local, state, federal government and regulatory requirements.
• Perform other related duties to benefit the mission of the organization as assigned. 

Requirements

Required Skills/Abilities: 

• Excellent written and verbal communication skills.
• Excellent command of / highly proficient in spoken and written English.
• Must demonstrate excellent attention to detail and organizational skills.
• Intermediate computer skills, including but not limited to Microsoft Excel and Powerpoint, payroll and benefit systems, and email.
• Ability to work independently and part of an inter-disciplinary team while and managing multiple tasks efficiently despite numerous disruptions.

Education and Experience:

• Associate’s degree in a related field required; or 2 years of direct related experience in lieu of education. Bachelor’s degree in a related field preferred.
• Minimum of two years’ experience in a healthcare setting required.
• Exposure to credentialing practices preferred.
• Exposure to Labor Law and employment equity regulations preferred.
• Exposure to payroll practices preferred.
• SHRM-CP or PHR certification preferred.

Physical and Mental Requirements: 

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.
• Must be able to navigate various departments of the organization’s physical premises.
• Sufficient hearing, vision, and dexterity to perform duties safely. 
• Stress Level: Low to Moderate 

OSHA Classification:

• Category III: Tasks that involve no exposure to blood, body fluids, or tissues, and Category I tasks are not a condition of employment.
• The normal work routine involves no exposure to blood, body fluids, or tissues (although situations can be imagined or hypothesized under which anyone, anywhere might encounter potential exposure to body fluids). Persons who perform these duties are not called upon as part of their employment to perform or assist in emergency medical care or first-aid or to be potentially exposed in some other way. Tasks that involve handling implements or utensils, use of public or shared bathroom facilities or telephone, and personal contacts such as handshaking are Category III tasks.