What are the responsibilities and job description for the Account Manager, Government position at Grainger?
As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. With 2023 sales of $16.5 billion, we’re dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results.
Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. As a 2024 Glassdoor Best Place to Work and a Great Place to Work-Certified™ company, we’re looking for passionate people to join our team as we continue leading the industry over our next 100 years.
- Understand customer goals and remain alert and responsive to changing customer needs
- Demonstrate knowledge of market data and access to resources to quickly respond to new developments in the customer's business
- Responsible for support of managed inventory tasks to lead greater understanding of the customers, increase contacts within the customer group and increase sales results.
- Understand Grainger's Value Proposition and explain to customers, providing solutions to grow profitable sales
- Establish customer and market priorities to execute a strategic course of action to accomplish sales goals
- Develop and implement account strategies to include regular business reviews for customers to maximize sales
- Demonstrate full compliance to company sales and pricing guidelines
- Use all resources and technical support available
- Document, analyze, and understand impact of customer focused activities to increase productivity and sales within assigned market
- High School Diploma/GED
- 3 years direct outside sales experience
- Knowledge of sales forecasting opportunity management and customer planning
- Technological capabilities and understanding to communicate in today's business environment
- Ability to bring to close an action, project, resolution or sales with customers
- Ability to articulate business drivers, understand financial and total cost of ownership concepts with all levels of the organization
- Ability to use sales process to uncover customer objections/concerns, and determine appropriate solutions
- Process discipline, ability to align planning goals with a pipeline development process to grow market revenue
With benefits starting day one, our programs provide choice and flexibility to meet team members' individual needs. Check out the highlights below and review all our benefits at GraingerTotalRewards.com.
- Medical, dental, vision, life, and pet insurance plans and 6 free sessions each year with a licensed therapist to support your emotional wellbeing
- 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no match required
- Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education and tools
- Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
