What are the responsibilities and job description for the DIRECTOR, NATIONAL ACCOUNTS position at Grainger?
Work Location Type : Remote As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. With 2023 sales of $16.5 billion, we're dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results. Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. As a 2024 Glassdoor Best Place to Work and a Great Place to Work-Certified company, we're looking for passionate people to join our team as we continue leading the industry over our next 100 years. Position Summary This position is responsible for the development and overall leadership of the National account program for a customer that spans the country. This position will work cross functionally to define the strategy and put solutions in place for the entire organization on multi-site opportunities. This position will also be accountable for driving speed to revenue, offer productivity improvements and provide operations support as needed to field leadership. Finally, the position will collaborate with peers to create a business case to build an infrastructure that would assist sales and sales leadership with the management of multi-site opportunities. Pay : 132,400 - 220,700 range provided is a guideline and not a guarentee of compensation. Other factors that are involved with offer decisions include, but not limited to : a candidate's experience, qualifications, geographical area, and internal equity of the team. You Will Identify requirements and develop a business case to assist field leadership in the assessment, strategy, development, closure, and implementation of large complex multi site opportunities. Work closely with field leadership to identify and deliver at least 10 large annual customer opportunities; including but not limited to, negotiation of deals, allocation of appropriate resources and implementation. Analyze current business trends or emerging market segments and proactively identify product solution opportunities with our key suppliers, allowing the leadership team to react quickly. Work with training and sales support to design and implement a simplified major account process, customized training for DSM's around the formation and management of these deals. Work with Sales Effectiveness and Marketing to identify potential target customers and overall market opportunity. Institute processes for the distribution, communication and analysis of National Account performance management. Assist functional business team in driving a culture of customer accountability based on monthly inspection of key account metrics and the processes that support these deals. Work with Sales Support to develop requirements for a customer database that will ensure appropriate capture of LOU information and customer profiles. Develop short- and long-term reporting and analysis tools for these deals. You Have Undergraduate Degree required; MBA preferred Minimum of 10-years' experience in sales. Must have previous management experience. Capacity to develop and implement strategy for customer segments as well as specific. Strong general management skills, including process management and financial management. Ability to grasp and learn complex concepts quickly and independently. Relationship management plan that leverages executive impact. Individual will be for a customer that spans the country; 50% travel required. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. We are committed to fostering an inclusive, accessible environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one's employment. With this in mind, should you need a reasonable accommodation during the application and selection process, please advise us so that we can provide appropriate assistance.
