Under the supervision of the Police Sergeant, receives and processes all telephone calls to the police department. Takes calls for assistance and dispatches police units. Monitors radio networks to receive, relay, and transmit messages. Conducts record checks, maintains radio logs, and performs a wide range of routine clerical support activities for departmental personnel.
- Receives and processes all incoming telephone calls to the police department. Obtains essential information including type of emergency and location and dispatches police units as needed. Maintains radio and telephone logs.
- Monitors radio network to receive, relay, and transmit messages including requests for wreckers, ambulances, fire department, and other ancillary units as needed.
- Operates LEIN computer to perform various record checks including but not limited to the following :
Driving Records
Criminal History ChecksPersonal Protection OrdersCCW PermitsStolen Articles-gunsStolen / Recovered VehiclesSex Offender RegistryOperator License Image FilesWarrant ConfirmationWarrant CancellationEntry of Selected Felony WarrantsObtain Prison RecordsVerification of all Department LEIN EntriesMissing Persons / RunawaysArea Broadcasts (wanted persons, investigative leads, etc.)License Plate QueriesMaintains a computer database for the entry, storage, and retrieval of police data. Edits police reports for submission to the State of Michigan records division.Maintains files containing original copies of all police reports / records.Maintains case folders for detective bureau.Monitors security system for officers while processing prisoners, prisoners in holding cells, police garage, DPW areas, and general offices.Obtains information from homeowners for vacation and vacant home checks.Assists with the handling of walk-in traffic which includes, but is not limited to :Taking of complaints
Copying of reports for citizensFielding citizens' questionsReferrals to other agencies / departmentsBicycle registrations for Township residentsCitizen satisfaction surveysPreparing police reports for dissemination to insurance companies. Reconciling insurance money with receipts on a weekly basis.Liaison for Amber Alert activations.Enters information into CAD (Computer Aided Dispatch) for service calls including :Business checks
Traffic stopsLiquor InspectionsVacation checksDetectives’ complaint follow-upPerforms clerical and office duties including but not limited to :Maintains subpoena logs
Maintains liquor license files / inspectionsCourt materialsTranscribes suspect / witness interview tapes in a timely manner.Readies criminal / non-criminal complaints for assignment to the detective bureau.Maintains patrol and detective bureau statistics.Maintains Fingerprint database using LiveScan.Maintains the criminal mugshot files.Maintains and operates standard office equipment including but not limited to typewriters, alarm systems, computers, transcribing equipment, recording system, copy machine, and fax machine.Monitors Senior Citizens call-in program. Calls senior citizens that fail to call in a timely manner.Interacts with other organizations, particularly other organizations of the criminal justice system in such a manner to facilitate effective maintenance of police records and files.Performs a variety of other duties as needed.The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. It is not to be construed as an exhaustive list of all job duties performed by personnel so classified.
Education : Possess a High School diploma with telephone, typing, computer skills, and transcribing skills.
Experience : This is an entry-level classification with a one-year orientation period.
This person should be highly motivated, outgoing, and have a pleasant disposition.
Other combinations of education and experience, which could provide the necessary knowledge, skills, and abilities to perform the job, should be considered.
Grand Blanc Township is an Equal Opportunity Employer. #J-18808-Ljbffr
