Radio Operator Clerk, part-time

Under the supervision of the Police Sergeant receives and processes all telephone calls to the police department.   Takes calls for assistance and dispatches police units.  Monitors radio networks to receive, relay, and transmit messages.  Conducts record checks, maintains radio logs and performs a wide range of routine clerical support activities for departmental personnel.

1. Receives and processes all incoming telephone calls to the police department.  Obtains essential information including type of emergency and location and dispatches police units as needed.  Maintains radio and telephone logs.       
2. Monitors radio network to receive, relay and transmit messages including; requests for wreckers, ambulances, fire department and other ancillary units as needed.
3. Operates LEIN computer to perform various record checks including but not limited to the following:
   • Driving Records
   • Criminal History Checks
   • Personal Protection Orders
   • CCW Permits
   • Stolen Articles-guns
   • Stolen/Recovered Vehicles
   • Sex Offender Registry
   • Operator License Image Files
   • Warrant Confirmation
   • Warrant Cancellation
   • Entry of Selected Felony Warrants
   • Obtain Prison Records
   • Verification of all Department LEIN Entries
   • Missing Persons/Runaways
   • Area Broadcasts (wanted persons, investigative leads etc.)
   • License Plate Queries
4. Maintains a computer database for the entry, storage and retrieval of police data.  Edits police reports for submission to the State of Michigan records division.
5. Maintains files containing original copies of all police reports/records.
6. Maintains case folders for detective bureau.
7. Monitors security system for officers while processing prisoners, prisoners in holding cells, police garage, DPW areas and general offices.
8. Obtains information from homeowners for vacation and vacant home checks.
9. Assists with the handling of walk-in traffic which includes, but not limited to:
   • Taking of complaints
   • Copying of reports for citizens
   • Fielding citizens questions
   • Referrals to other agencies/departments
   • Bicycle registrations for Township residents
   • Citizen satisfaction surveys 
10. Preparing police reports for dissemination to insurance companies.  Reconciling insurance money with receipts on a weekly basis.
11. Liaison for Amber Alert activations
12. Enters information into CAD (Computer aided dispatch), for service calls including:
    • Business checks
    • Traffic stops
    • Liquor Inspections
    • Vacation checks
    • Detectives’ complaint follow-up
13. Performs clerical and office duties including but not limited to:
    • Maintains subpoena logs
    • Maintains liquor license files/inspections
    • Court materials including
    • Transcribes suspect/witness interview tapes in a timely manner.
    • Readies criminal/non-criminal complaints for assignment to the detective bureau. 
    • Maintains patrol and detective bureau statistics.
    • Maintains Fingerprint database using LiveScan
    • Maintains the criminal mugshot files
14. Maintains and operates standard office equipment including but not limited to typewriters, alarm systems, computers, transcribing equipment, recording system, copy machine and fax machine.
15. Monitors Senior Citizens call-in program.  Calls senior citizens that fail to call in a timely manner.
16. Interact with other organizations, particularly other organizations of the criminal justice system in such a manner to facilitate effective maintenance of police records and files.
17. Performs a variety of other duties as needed.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification.  It is not to be construed as an exhaustive list of all job duties performed by personnel so classified.

Education:  Possess a High School diploma with telephone, typing, computer skills and transcribing skills.

Experience: This is an entry-level classification with a one-year orientation period.

This person should be highly motivated, outgoing, and have a pleasant disposition. 

Other combinations of education and experience, which could provide the necessary knowledge, skills, and abilities to perform the job, should be considered.

The above statements are intended to describe the general nature and level of work being performed by people assigned this classification.  They are not to be construed as an exhaustive list of all job responsibilities performed by personnel as classified.

Salary : $17