Employer Relations Program Manager

SUMMARY: Position is responsible for managing the programmatic aspects of the employer engagement operations which are to identify and meet the employer development and engagement needs of GCU by working extensively with Arizona employers as well as career services staff, faculty and key campus administrators. The program should identify employer needs and execute appropriate engagement activities while growing job/internship opportunities for GCU students and alumni. PRIMARY RESPONSIBILITIES/ACCOUNTABILITIES/ESSENTIAL FUNCTIONS: Create, conduct, and assess an annual plan for both in- and out-of-state industry engagement to build and nurture deeper relationships with current and prospective employers and business representatives to gain an understanding of the industries within their respective portfolios, to help companies join the GCU Employer Network, and connect with university career events to hire GCU students, and follow up with companies on hiring outcomes. Develop and maintain approved metrics of employee engagement initiatives and documenting communications with employers on levels of engagement. Works with Recruitment Services team to develop industry-specific career exploration and/or employment-driven activities and events including, but not limited to, career panel discussions, site visits, topical programs, and events granting access to employers and staffing agencies, by sending employers their way. Participate in relationship building and education awareness with the colleges and other student-facing departments to build their understanding to assist students in securing appropriate internship and work experiences leading to employment or graduate school. Market on behalf of industry jobs/opportunities open to students on the Career Connections platform. Oversee projects to do so. (ADDED) Oversees over (10,000 client relationships within database) and develops relationships with industries pertaining to CCOB, CAM, COT, COE, CONHP, CSET, Honors, and CHSS. Stay current on workforce/career trends across industries and provide informational updates to GCU leadership, colleges, and stakeholders. Perform other duties as assigned to advance the goals and objectives of the department and University, including the direct management and oversight of specialists and student workers. EQUIPMENT USED AND RESPONSIBILITY MS Office Suite SUPERVISORY RESPONSIBILITIES: Oversee operational activities of program and any staff. QUALIFICATIONS: The requirements listed below are representative of the knowledge, skills, and/or abilities required to successfully perform the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knowledge, Skills and Abilities: Strong knowledge of recruitment and hiring process and able to understand applicant tracking system and employer database. Strong knowledge of employer relationship development and engagement. Proficient in networking and outreach to build employer prospect database. Skilled in assessing and interpreting career interests and matching interests to employment opportunities. Excellent communication skills Strong knowledge of customer service principles and practices and able to model service skills for career services team. Skilled in interpersonal communications and ability to build and maintain workable relationships. Excellent planning and organizational skills with an attention to detail. Ability to work well with a diverse group of stakeholders, including employers, college leadership, university staff, colleagues, student workers, and more. Ability to prioritize, cope with changing deadlines and manage multiple activities. Strong computer skills and proficiency with software such as MS Office and applicant tracking systems. Skilled in comprehending and asse Education and/or Experience: Bachelor’s Degree in a field related to counseling, human resources, or marketing from an accredited institution. Master’s Degree or degree in assigned college discipline preferred Minimum 4 years’ experience in a university career center or other environment which focuses on career/professional development Demonstrated knowledge of a client focus and problem-solving approach to working with colleagues Experience with relationship management software such as Salesforce or CRM Experience in relationship management by working with internal and external clients, employers, alumni, faculty, and students. Outstanding interpersonal skills. Excellent organizational skills, attention to detail, ability to manage multiple projects. Preferred Qualifications: Master’s Degree or degree in assigned college discipline Proven experience developing and maintaining productive relationships with a variety of constituents that resulted in employment opportunities and/or business opportunities. PHYSICAL DEMANDS/ENVIRONMENT: Sitting: 6-7 hours a day Standing: 1-2 hours a day Walking: 1-2 hours a day Lifting: Occasionally Carrying: Rarely Pushing: Rarely Bending: Rarely Squatting: Rarely Kneeling: Rarely Climbing: Rarely Reaching: Rarely Grasping: Frequently Fine Eye to Hand Coordination: Continuously Driving: Rarely Work Environment: Office building on site. Work performed is primarily inside, subject to variations in temperature and weather, equipment noise and dust. Disclaimer The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. GCU's Christian worldview has shaped the university's mission and growth for more than 65 years. As a Christ-centered higher education institution, GCU integrates faith, learning and work to connect the GCU community with distinct Christian principles and strong central values. The University values diversity among its students, faculty and staff, and invites applications from all qualified individuals, including minorities, females, individuals with disabilities and veterans. At GCU, working professionals may find their purpose in ways marked by compassion, service, integrity and concern for the common good. Employment is contingent upon the satisfactory outcome (as determined by the university) of pre-employment screening activities, including a background check. For assistance with your job application please use our External Candidate Job Application Guide. All staff and faculty candidates will be asked to review GCU’s Staff or Faculty expectations as part of the application process. If you’re looking for jobs in admissions/enrollment, accounting, curriculum development, financial aid, human resources, information technology, marketing or other student service-related jobs at Grand Canyon Education, Inc. Visit our partner’s site at jobs.gce.com for more information.