What are the responsibilities and job description for the Full-Time Food and Beverage Outlet Supervisor position at Grand Hyatt Nashville?
The Food and Beverage Supervisor will supervise and manage the activities of the front-of-house team and coffee shop staff, ensuring prompt, efficient, and friendly service for all guests.
Responsibilities
- Schedules dining reservations and arranges parties or special services for diners.
- Greets guests, escorts them to tables, and provides menus.
- Addresses and corrects complaints of patrons.
- Assigns work tasks and coordinates activities of the F & B outlet room associates to ensure prompt and courteous service to patrons.
- Inspects F &B outlet serving stations for neatness and cleanliness, and requisitions table linens and other dining room supplies for tables and serving stations.
- May interview, hire, discharge, train, schedule work hours and keep time records of associates.
- May assist in planning menus, prepare beverages and expedite food orders.
- May collect payment from customers and total receipts at end of shift to verify sales and clear cash register.
- Rewards associates who use their empowerment to meet or exceed guest expectations.
- Other duties as assigned by the leader
Education and Experience
- HS Diploma or equivalent
- One-year experience as cashier, two years’ experience as a server, and one year in direct sales or the retail trade; OR, an equivalent combination of experience.
Licenses/Certifications
- TIPS Certification and Food Safety Certification
Pay Rate: $23.00/hour
Salary : $23
