What are the responsibilities and job description for the Food and Beverage Manger position at Grand Island Casino Resort?
Position Summary:
The F&B Manager is responsible for the successful operation of their assigned outlet(s). They are responsible for maintaining a high-level of quality service to maximize the guest experience. They are responsible for developing and directing staff and meeting financial projections, goals, and objectives.
*We have two positions available:
Ruthie's Steak and Seafood Fine Dining Restaurant
22 & Vine Family Restaurant.
Responsibilities:
- Create and execute effective scheduling and managing of staffing levels to meet payroll costs, business volumes, and guest expectations for the assigned outlet.
- Ensure staff monitors meals being served meet the company’s expectation for appearance and quality standards.
- Create, train, implement, manage, and enforce Buffet guest service standards for Front of the House staff.
- Develop, implement, and maintain budget and expenses to meet forecasted goals.
- Responsible for the development, training, and managing of procedures to ensure fast/efficient functionality and service to meet guest and company expectations.
- Responsible for creating, evaluating, and enforcing a program that meets all Health Department, Internal Controls, and Government rules and regulations.
- Conduct relevant inventory including rotation, par levels, and discontinued items.
- Provide exceptional guest service for all external and internal customers.
- Responsible for effectively managing, delegating duties, and the performance and development of department staff; inclusive of interviewing, hiring, training, evaluating, coaching, and termination of staff.
- Manage expenses based on budgeted guidelines and business volumes to include payroll and staffing levels.
- Perform all functions of personnel within span of control, as needed.
- Must maintain reasonable accessibility by phone for business purposes.
- Assure an environment which emphasizes cooperation, communication, and teamwork with all departments.
- Support compliance with all internal procedures and regulatory requirements, including those associated with underage and intoxicated guests.
- Support current law and policy to provide a work environment free from illegal and discriminatory behavior.
- Promote and ensure the safety and security of all guests and employees.
- Complete job duties with minimal supervision, maintain acceptable attendance, and use appropriate judgment and decision-making skills.
- Job duties, tasks, work hours, work requirements, and other duties as assigned may be added or changed at any time.
Knowledge, Skills, and Abilities:
- Ability to create, analyze, train, execute, and manage effective department processes and procedures to ensure a favorable guest experience.
- Must have a high-level of food and beverage service knowledge.
- Must be able to stand/walk for up to eight (8) consecutive hours.
- Has the resiliency to deal with difficult guests in all types of business conditions and the ability to work effectively and courteously with fellow employees.
- Ability to maintain strict confidentiality including, but not limited to, employee data, player activity, claim activity, financial data, marketing plans, and policies.
- Ability to effectively utilize conflict-resolution techniques.
- Ability to analyze and interpret departmental needs and results.
- Ability to solve complex problems and maintain mental concentration for significant periods of time.
- Ability to perform assigned duties under frequent time pressures and in an interruptive environment.
- Ability to use telephone, copy/fax machine, computer, Microsoft Office, hand-held radio, and any department-specific equipment, tools, and computer software.
Certificates, Licenses, Registrations:
- Must hold a valid gaming license in accordance with the Nebraska Racing and Gaming Commission.
- Must complete all company-required training within designated time frames.
- Must obtain direct deposit within one week of start date.
key words: food and beverage, management, director, fine dining, banquets
Job Type: Full-time
Pay: From $47,500.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
Ability to Commute:
- Grand Island, NE 68801 (Required)
Ability to Relocate:
- Grand Island, NE 68801: Relocate before starting work (Required)
Work Location: In person
Salary : $1,000 - $47,500