What are the responsibilities and job description for the Executive Director position at Grand Living at Naples?
About Grand Living
Grand Living is changing the way generations embrace life and is quickly becoming an iconic brand in senior hospitality. What began as a vision to create distinctive senior living communities has evolved into a collection of remarkable residences, offering luxury-inspired amenities and extraordinary service to residents and guests. Our communities include gracious apartments, stunning décor and design excellence at every turn, but from the moment you are greeted, you'll experience something far more luxurious than the architecture: our people. Their unparalleled commitment to personal service in every engagement is at the very heart of what we do.
About the Position
The Executive Director is responsible for enhancing the overall Resident experience through exceptional comprehensive leadership. Responsible for establishing and sustaining a culture of unparalleled service and long-term growth through operational management, goal setting and achievement. The Executive Director oversees selection, training, supervising, motivating and empowering of employees and leaders possessing the talent and skills required to fulfill our commitment to residents and their families. Provides ongoing oversight of financial results, including monthly expense monitoring, overall budget preparation, cash flow management and analysis of operational financial reports. This is to be handled in The Sterling Touch® friendly, courteous, helpful, timely and professional manner, resulting in a high level of Resident satisfaction. The Executive Director position is under the general guidance of Regional Director of Operations in accordance with Company standards, processes, procedures, practices, and philosophy.
Qualifications and Requirements
The Executive Director must possess the following knowledge, skills and abilities:
- Bachelor’s Degree, required
- Eight or more years’ work experience required with a track record of ever-increasing responsibilities
- Experience managing large teams of 30 or more employees, required
- Experience in assisted living, highly preferred
- Experience providing hospitality focused service in a health care or senior living community, preferred
- Experience in start-up or renovation of a senior living community, preferred
- Ability to read, write and understand the English language in order to effectively communicate with staff, Residents and their families, guests, vendors and the general public
- Proficiency in all aspects of administration including leadership, human resources, and general business operations
- Special sensitivity for and knowledge of seniors' health trends, quality of life concerns and memory care related topics
- Working knowledge of Microsoft Windows operating environment, and Microsoft Office Suite
- Ability to stand, walk, climb stairs, crouch, bend, stoop, reach, grasp, push, pull and work continuously without sitting for extended periods of time
- Ability to lift or carry up to 50 pounds
Benefits
For the Executive Director position, we offer competitive compensation and a full benefits package for full-time employees including 1) a generous Paid Time Off (PTO) program offering 120 hours of PTO in the first year, increasing to 160 hours in the second year, and continuing to build with length of service; 2) affordable insurance options for medical, dental, vision and more; 3) a 401(k) with a 4% company match on a 5% contribution, 4) automatic life insurance and AD&D coverage for all team members with a robust employee assistance program (EAP).
PTO is earned at lesser rates for part-time staff. Grand Living is a high-end upscale environment including exquisite cuisine and free employee meals (must meet eligibility requirements), Grand Spa & Fitness facilities available for use at designated times.
Equal Employment Opportunity
At Grand Living, our motto is "Your Life. Uniquely Embraced." We are proud to be an equal opportunity employer, committed to creating an inclusive and supportive environment for all, where our differences aren't just accepted, but celebrated.
Behaviors
Required- Enthusiastic: Shows intense and eager enjoyment and interest
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
- Team Player: Works well as a member of a group
- Leader: Inspires teammates to follow them