What are the responsibilities and job description for the BANQUET SERVER position at Grand Oaks Country Club?
The Grand Oaks Country Club is looking for enthusiastic and experienced servers in the food & beverage industry. With over 30 years of experience in the hospitality industry, our company goal is to make sure each employee has the skills and tools to deliver the best customer service possible.
Primary Functions of the Job:
Provide first class service while serving food & beverage products. Promote the company and encourage repeat business.
Job Responsibilities:
1). Know and practice all safety and security policies & procedures.
2). Adhere to designated schedule and work station assignment based on manager’s discretion.
3). Report to work clean, well groomed and in proper uniform 15 minutes before the scheduled shift.
4). Keep work areas Clean, Neat and Organized (CNO) at all times during shift. Practice “clean as you go” policy
5). Know shift information: station #’s and Table #’s, food & beverage specials of the day and upcoming events.
6). Adhere to all state and local health regulations.
7). Complete all daily side work and cleaning responsibilities along with other duties assigned by the manager.
8). Inform manager of needed supplies: i.e. POS printing paper, cocktail napkins, china, glass and silverware, et cetera.
9). EVERY GUEST, EVERY TIME: Food and Service Consistency (Ensure consistency of all food products and service. All items should taste and look the same every time.)
10) Servers must know ingredients of all menu items and drinks and be comfortable describing and selling all items in front of customers.
11). Maintain upbeat disposition and positive attitude, even when busy.
12). SMILE: your attitude will reflect to the Guests.
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