What are the responsibilities and job description for the Housekeeping Supervisor| Red Wolf Lakeside Lodge| in Tahoe Vista position at Grand Pacific Resorts?
DUTIES:
- Willingness to accept the most effective role.
- Assists with open/close duties of Housekeeping dept.; including lost and found.
- Checks unoccupied rooms and compares to discrepancies.
- Oversees the activities and actions of assigned personnel.
- Inspects clean/vacant and occupied rooms for cleanliness, supplies, maintenance problems, and guest-room temperature.
- Completes and communicates maintenance work orders to Maintenance Lead and General Manager.
- Ensures linen storage rooms, trash rooms, and Housekeeping carts are clean, organized, and properly inventoried for following business day’s activities.
- Ensures combustible substances are removed from storage areas.
- Keeps corridors, vending areas, and stairwells clean and free of obstructions.
- Supervises employees and discusses personnel issues with General Manager.
- Investigates and reports inappropriate behavior by staff, guests or suspicious persons.
- Evaluates productivity and quality of work of each employee and determines additional training needs.
- Ensures employees report in to Housekeeping office, and cleared before departing.
- Turns over all vacant, clean rooms; verifies stay-overs, reports early check out, and communicates issues and discrepancies with Front Desk.
- Conducts Room Attendant performance appraisals in a timely manner.
- Trains new employees and provides continued training for current employees.
- Conducts Quality Assurance (QA) audits.
- Maintains recommended par levels of inventories.
- Attends pertinent Housekeeping meetings.
- Responsible for consumable inventories
QUALIFICATIONS:
- Preferred skills include conflict resolution, coaching, teamwork, and time management.
- Complete knowledge and skill of room attendant, and House person.
- Previous experience in hotel preferred.
PHYSICAL REQUIREMENTS:
- Lift up to thirty (30) pounds, unassisted.
- Bending, stretching, excessive walking.
- Exposure to chemicals.
Job Type: Full-time
Pay: $25.00 - $26.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
- Morning shift
Experience:
- Cleaning: 1 year (Preferred)
Work Location: In person
Salary : $25 - $26
