Operations Manager - Broadway Grand Prix

Introduction:

Lazarus Entertainment Group is seeking a qualified Operations Manager at our Broadway Grand Prix location in the Myrtle Beach, SC area. To thrive in this role, you must have strong leadership skills, exceptional work ethic, possess the ability to problem solve, balance and prioritize the daily workload, and have efficient time management skills. This position encompasses key responsibilities of training, scheduling, and being able to lead all facets of operations daily.

Physical Demands of the Job:

In this position, the team member is frequently required to sit, stand, walk, stoop, kneel, push, pull, crouch or crawl and is occasionally required to climb or balance. The team member must regularly lift and/or move up to ten pounds, frequently lift and/or move up to twenty-five pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. The noise level is moderately high/loud and team members may be exposed to weather conditions prevalent at the time, including sun, extreme heat, wind and rain.

Essential Duties: Responsibilities include but are not limited to:

• Manage and oversee training, scheduling, and approval of time worked for teams and team leads.
• Daily operation of the park, safety audits, daily inspections, and customer service training.
• Manages budget and controls expenses effectively.
• Possesses the ability to lead teams of 50 daily in a fast paced environment, ensuring team engagement and productivity.
• Ability to remain calm during heightened customer issues
• Ability to resolve guest complaints and answers questions of guests, visitors, and team members.
  
• Maintain daily park operations including opening and closing responsibilities, exceptional guest and team member interaction, updated operating procedures and team accountability.
• Function as the shift lead during relief periods and/or days off.
• Any additional responsibilities that may be given by management.

The ideal candidate will possess attention to detail with a sense of urgency and accuracy, be proficient in the MS Office platform and be able to demonstrate the ability to lean and operate Management systems and programs. Position requires a flexible work schedule, which includes day, night, weekends, holidays, and the ability to adjust to the peak demands of higher volume periods.

Company benefits:

• Full time, year round employment
• Health, Dental, Vision and supplemental insurance benefits
• Paid Time Off
• Seasonal Bonuses

Prior experience in the Attraction, Hospitality & Tourism Industry, and Food & Beverage is a plus.

The information provided in this job description is designed to provide the general nature and level of work performed by employees within the job classification. The job description is not designed to contain or be interpreted as a comprehensive list of all work duties, responsibilities and qualification required of employees assigned to this job. This job description will be updated, modified and revised by the Company, at this sole discretion, from time to time as it deems necessary to meet business needs of the Company.