What are the responsibilities and job description for the Group Events Account Executive position at Grand Rapids Rise?
Job Summary: The Rise Group Events Account Representative position within the Ticket Sales department requires an emphasis on selling group tickets, nightly suite rentals, Business Edge season ticket memberships, as well as the planning and execution of group ticket theme nights.
Duties and Responsibilities:
- Generating group and suite rental revenue opportunities from existing, and self-prospected leads.
- Responsible for servicing, renewing, up-selling, and cross-selling current group accounts.
- Sell a full menu of ticket products including, but not limited to full and partial season ticket packages, group tickets and hospitality packages.
- Effectively organize and work with third-party ticketing vendor (Fevo) to design group sales offers.
- Generate leads from prospecting, networking, and research, to sell group ticket and Business Edge packages.
- Create and develop new group theme nights and group business by regularly pitching new prospects through in-arena tours, external appointments, phone prospecting, social selling, and events.
- Attend outside events with the purpose of selling ticket packages, networking, gathering leads and prospects.
- Effectively follow up with customers and prospective customers to build relationships to help drive business and to meet excellent customer service requirements.
- Effectively handle incoming sales calls from prospective clients for all ticket sales products.
- Meet or exceed assigned sales goals for all ticket products.
- Contribute positively to a competitive sales team culture and participate in sales team meetings and training sessions.
- Work events and games as assigned to support ticket sales efforts and promotional initiatives.
Regularly produce accurate updates on prospecting activity, sales performance, outside appointment and event recaps.