What are the responsibilities and job description for the Patient Care/Treatment Coordinator position at Grand River Pediatric Dentistry?
Position: Patient Care Coordinator/ Receptionist
Grand River Pediatric Dentistry is a growing pediatric dental office in Jenison, MI seeking an organized and compassionate individual. The right candidate will have good communication skills, be positive, attention to detail, have the ability to multi-task and be patient-focused. Knowledge of third-party reimbursement, collections and insurance is a plus. Experience in a medical or dental office with an understanding of the patient scheduling process and dental terminology preferred. Knowledge of OpenDental is a plus. We offer competitive salary, PTO, 401K and free dental care.
Key Tasks
- Interacts positively with patients and the public in-person and on the telephone
- Answers phone calls including answering patient questions
- Manages the dental schedule including scheduling and rescheduling, appointment confirmations.
- Updating patients accounts and forms
- Determines insurance eligibility
- Coordinate treatment plans
- Reviews treatment, insurance and financial responsibility with patients, and schedules treatment.
- Manages the practice email including responding to inquiries
- Register new and maintain existing patient records
- Acts as a liaison with other dental and medical offices, must be comfortable communicating with other medical professionals
- Maintains patient confidentiality and adheres to HIPAA and all other applicable laws
- Performs general office and clerical functions.
Our practice is a growing pediatric dental practice. The right candidate will be comfortable working independently, but very much be part of a team atmosphere. The ideal candidate will be well versed with dental insurance, treatment planning and be very comfortable and confident with financial information.
If this sounds like a great fit for you, please submit a cover letter and resume. Learn more about our practice at www.grandriverpediatricdentistry.com
Job Type: full-time, Monday-Thursday, select Fridays
Education: High school or equivalent (required)
Work Location: one location
Job Type: Full-time
Pay: From $19.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Financial planning services
- On-the-job training
- Opportunities for advancement
- Paid time off
- Paid training
Schedule:
- 8 hour shift
Education:
- High school or equivalent (Preferred)
Work Location: In person
Salary : $19
