What are the responsibilities and job description for the Employee Housing & Human Resources (HR) Coordinator position at Grand Targhee Resort?

Description

Are you passionate about providing exceptional service and creating a welcoming atmosphere? Join our team and be the friendly face of the Human Resources Department and Employee Housing! In this role, you'll greet and assist visitors and callers, answer their questions, and offer valuable information. You'll also support our team with recruiting, uniform distribution, training, and organizing employee celebrations.

Working closely with the Employee Housing Manager, you'll play a crucial role in coordinating Employee Housing activities, from move-ins and move-outs to assisting with payroll deductions, inspections, and minor maintenance. Your prompt and efficient assistance to staff will make a significant impact.

As a key ambassador for Targhee, you'll have the opportunity to engage with our guests and staff, ensuring everyone feels welcomed and valued. If you're ready to make a difference and be a vital part of our team, we'd love to hear from you! Please note : this position requires some driving.

BENEFITS & PERKS

Generous PTO Package
Competitive Medical, Dental, Vision, & Life Insurance
401(k) with Employer match following one year of service
Employee Winter / Summer Season Pass and Dependent Passes
Reciprocal Skiing / Mountain Biking at Area Resorts (Jackson Hole, Big Sky, Whitefish, Bridger Bowl, Snow King, Brighton)
Free Buddy Ski / Lift Passes
Food and Beverage Discounts
Free Employee Shuttle
Skiing / Mountain Biking Lessons
Retail and Rental Discounts & Freebies
Lodging Discounts
Child Care and Summer Camp Discounts
Discounted Whitewater Rafting and Other Off-Site Activities
Off Mountain in Town Discounts at Retailers, Restaurants, Climbing Gym and more!

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Human Resources :

Promptly greet and assist all employees, applicants and others coming into Human Resources.

Provide timely responses to phone calls, voicemails, and emails.

Assist in onboarding new and returning employees in accordance with hiring policies.

Assist the HR team in collaborating with Supervisors to ensure completion of all paperwork related to new hires, rehires, reclassifications, and separations.

Input and assist with maintenance of HRIS information.

Provide back-up support to the HR Office Manager.

Assist with filing of employee paperwork and maintenance of employee files.

Assist with employment verifications, unemployment responses, and other employment / employee related inquiries.

Assist with the organization, distribution, tracking and inventorying of employee uniforms as needed.

Assist with creating and organizing company employee celebrations / activities / events as needed.

Assist applicants and provide support for recruiting efforts as needed.

Maintain uncompromising integrity of confidential information.

Use initiative to independently perform recurring office work.

May assist in other departments as needed and may perform other duties as assigned by supervisor.

Employee Housing :

Assist with administrative operations in regard to housing and oversee in the absence of the Employee Housing Manager.

Maintain accurate housing records, recording employee residence location and move in / out date information.

Ensure all leases and related documents are signed prior to move-in.

Inform unit residents / roommates of new arrivals in a timely fashion.

Assist Housing Manager with coordinating all room assignments and changes and communicating / resolving problems in accordance with established procedures.

Check employees in & out of housing. Inspect rooms during checkout and appropriately deduct for missing / broken items, failure to clean, etc.

Respond to all maintenance requests by residents, performing minor maintenance as appropriate and keeping residents informed of status (pending / fixed / etc.).

Report maintenance needs beyond personal skill level to appropriate maintenance contacts and contractors. Ensure that repairs are completed in a timely manner.

Maintain accurate inventories of furnishings, kitchen supplies and other company property in each unit, replacing items when needed.

Maintain cleanliness and upkeep of employee housing facilities. When needed, clean or arrange for cleaning of employee housing and complete basic maintenance.

Conduct Monthly Inspections.

Maintain positive employee relations while completing job responsibilities.

Maintain adequate inventory of supplies; Distribute, track and ensure retrieval of items that are loaned out.

Communicate and enforce housing Emergency Procedures for all residents and handle emergency phone calls as necessary.

Assists in other departments as needed.

All other duties as assigned.

RESPONSIBILITIES TO SAFETY :

Protect the safety of self, co-workers, and Grand Targhee Resort guests at all times.

Report any potentially harmful equipment or situations to the immediate supervisor without delay.

Report safety-related accidents and incidents at once to immediate supervisor.

Follow all company and department safety policies and procedures as outlined in the Resort's Occupational Safety & Health Compliance Manual and department-specific procedures or manuals.

Operate equipment in a safe manner that will not lead to injury of yourself or others.

Drive in accordance with the law and Grand Targhee Resort policies.

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Organizational skills and strong attention to detail

Excellent planning, administrative, and supervisory skills

Excellent communication skills and the ability to effectively deal with a wide variety of personnel

Strong computer and technology skill including familiarity with Microsoft office

Basic maintenance skills and willingness to complete basic cleaning responsibilities

Ability to multi-task and work with multiple interruptions

Ability to handle sensitive and confidential information

Uncompromising integrity

Must have a valid United States Driver's License

EDUCATION and / or EXPERIENCE

At least one year of Human Resources and / or Employee Housing experience required. Associate or bachelor's degree with concentration in human resources management, business management or equivalent desired. Previous experience managing employee housing or student housing strongly preferred. Experience performing basic maintenance of living spaces preferred.

WORK SCHEDULE

Due to the nature of the recreation industry, we are in operation seven days a week. This includes weekends and holidays and there is no guarantee of hours. Flexible working hours may be required based on the business levels.

PHYSICAL DEMANDS & WORK ENVIRONMENT

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to use hands to finger, handle, or feel. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee may occasionally lift and / or move up to 50 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus.

While performing the duties of this job, the employee is periodically exposed to outside weather conditions. The employee may occasionally be exposed to bodily fluids and unclean living conditions while completing housing inspections, checkouts, or similar responsibilities. The noise level in the work environment is usually moderate.

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