What are the responsibilities and job description for the TCCH FACILITIES OPERATIONS MANAGER position at Grand Traverse Resort & Casinos?

Job Description

JOIN A WINNING TEAM!

Are you looking for an exciting and fulfilling career opportunity? Join us at Grand Traverse Resort & Casinos and start a career that will provide you with rewarding opportunities and unforgettable experiences. Our mission is to provide economic stability for the Grand Traverse Band of Ottawa & Chippewa Indians, by emphasizing on our core values of Fun, Integrity, Communication, and Teamwork.

As part of our team, full and part time employees will enjoy the following benefits and perks :

One FREE meal per shift
401K with match (after 1 year) plus weekly contributions
Weekly Pay Days and Daily Pay Available
Paid Time Off (PTO), Paid Holidays & Jury Pay
Voluntary Vision
Voluntary AFLAC Plans Available
Employee Referral Program
Gas Discounts at our Markets
Cannabis Store Discounts
Giftshop and Food Discounts
Employee appreciation events and prizes

In addition, full time employees are eligible for the following :

Competitive Medical, Dental, Prescription Plans

Paid Bereavement

Life Insurance Coverage

Voluntary Short and Long Term Disability Coverage

Voluntary AFLAC Plans Available

Seasonal employees contact the Benefits Department for eligible benefits and perks!!

We look forward to having you join our team and being a part of our mission.

SUMMARY

The Facilities Operations Manager is responsible for the day-to-day operations of the facility, which includes building maintenance, grounds and other property infrastructure, for the Turtle Creek Casino & Hotel and other ancillary operations (e.g. Turtle Creek Market, RV Park, etc.).

ESSENTIAL JOB FUNCTIONS

Inspect all physical plant’s systems, equipment, and components to identify hazards, defects, and the need for adjustment or repair, and to ensure compliance with codes.

Monitors HVAC controls via computer. Adjust systems as required for proper HVAC conditions.

Plan layout and installation of electrical wiring by preparing sketches showing exact locations, or by following existing diagrams and blueprints. Special attention required to reduce waste materials, providing access for future maintenance and to avoid unsightly, hazardous, and unreliable wiring.

Maintain appropriate supply of materials and equipment to carry out the normal day to day operations and maintenance requirements of the physical plant.

Maintain organized and efficient administrative and filing systems within physical plant operations for the timely and accurate handling of correspondence, reports, requisitions for purchase and other administrative requirements.

Maintain a well-defined and organized system within the shop for inventory, maintenance and storage of all tools, products, materials and equipment necessary to execute the required activities of the department.

Immediately available to report to the General Manager in the event of any casino or hotel emergency which necessitates the skills and expertise of this position

Perform certain minor repairs in other areas when necessary (plumbing, electrical, HVAC, etc.) or assist in completing service.

Conduct walk-through’s to visually and physically assess the safe and efficient maintenance and operation of the physical plant of the casino and hotel, all mechanical, plumbing, electrical, HVAC systems, and any other related equipment.

Arrange for required facility, elevator, HVAC and other required inspections as directed.

Ensures the performance, condition, and reliability of all plumbing, mechanical and electrical equipment to ensure efficient operation of all equipment.

Willingness to cross-train and provide support in related areas of operations.

Other duties may be assigned by supervisor.

OTHER NECESSARY SKILLS AND ABILITIES

Advanced knowledge of electrical systems, components and devices, HVAC systems, boilers, mechanical systems and the maintenance and repair of all.

Working knowledge of public construction and building systems; all related permits, licensing, new and existing codes pertaining to public building and fire safety.

Proficient skills in use of computers and software programs associated with Property Operations such as MicroSoft Office products, HVAC controls software, and CAD to update and maintain electrical and mechanical drawings.

Skilled in the proper and safe use of all tools, equipment, materials, chemicals and products of the trades.

Excellent ability to communicate in the English language, both verbal and written.

Knowledge of resources and ability to apply state-of-the-art developments effecting the safe and effective operation of the facility.

Ability to maintain a state-of-the-art building facility as it was constructed.

Must posses the ability to read blueprints and drawings, and HVAC systems common to large buildings.

EDUCATION / EXPERIENCE

Requires High School Diploma or GED equivalent. Minimum 5 years’ experience in facilities management or related field. Minimum 2 years’ of supervisory experience. Ability to read and understand equipment manuals and diagrams. Must have adequate grounds maintenance, carpentry and plumbing skills to fulfill the essential job functions. Sound understanding of HVAC functionality, electrical and mechanical systems. Familiar with building fire alarm / sprinkler systems. Must possess excellent communication skills, diplomacy and objectivity. Excellent oral and written communication skills required. Must be detail-oriented and able to strive in a multi task environment. Must have excellent computer skills. Possesses an understanding of Project Management procedures and processes. Demonstrates excellent leadership and interpersonal skills.

DRIVING REQUIREMENTS

Must have a valid Driver’s License and be insurable by the Tribal insurance carrier.

SUPERVISORY RESPONSIBILITIES

Directly supervises TCCH Maintenance Supervisor and TCCH Grounds Supervisor.

Task delegation to achieve maximum results

Reinforcement of policies and procedures

Direct all interviews for new hires as well as promotions and transfers

Perform employee disciplinary actions and corrections terminations

Staff performance evaluations, attendance, scheduling, employee file maintenance

Maintain safety and security in the department including all emergency responses and reports

Plan and organize all departmental functions

Ensure completion of scheduled shift reports and other shift details as required by management

Maintain open lines of communication with other departments and within the department itself

Creating and administering a mentoring program within the department to ensure that other staff members are trained and ready to move to the next level

EQUIPMENT TO BE USED

Hand tools, power tools, test equipment, computer, phone, fax, and general office equipment.

TYPICAL PHYSICAL DEMANDS

May be required to lift up to 75lbs. Required to reach, bend, stretch, kneel, crawl, lift and carry frequently. Ability to move hands quickly, coordinate movements with fingers, see details at close range, match or detect differences between colors including shades of color and brightness, make fast, simple, repeated movements with fingers, hands, and wrists, ability to keep hand steady while moving arm or while holding arm and hand in one position. Employee must be able to perform all responsibilities while wearing proper safety eye, ear, ventilation, hand and foot protective gear.

TYPICAL MENTAL DEMANDS

Must be able to effectively handle stressful and compromising situations while remaining focused and professional. Must be able to work productively under strict time restraints with variable deadlines. Using mathematics to solve problems and using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

WORKING CONDITIONS

Must be able and willing to work in a crowded and loud, smoking environment. Must be able to handle being under constant surveillance. May be required to work in small, enclosed spaces. Must practice all safety policies, procedures and standards as set by OSHA. The noise level may fluctuate from mild to loud. Work environment may be indoors or outdoors, conditions of which may be warm, cold, windy, and humid or require travel over uneven terrain and / or at heights.

COMMENTS

Native American and Tribal Preference will apply. Must be able to pass a background investigation and a drug and alcohol urinalysis as a condition of employment. Must be able to work flexible hours and to take on additional responsibilities when asked. Must adhere to company policies regarding strict confidentiality.

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TCCH FACILITIES OPERATIONS MANAGER

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