What are the responsibilities and job description for the Administrative Assistant/Receptionist position at Grand View Funeral Home and Burial Park?
Role and Responsibilities
Communications. Communication is an essential part of this position as you will often be the first contact the public has with our funeral home and burial park. We expect you to be well groomed, clean, and greet everyone with a pleasant attitude. It is absolutely essential that you have a professional demeanor and are courteous and respectful since you are often dealing with people who are in shock, grief, and experiencing a wide range of negative emotions.
Areas of communication include but are not limited to:
· Phones. Taking messages, transferring calls, screening calls for the funeral directors,
· Email. Responding to, receiving, and sending email communications of all kinds including attachments of office documents, including confidential information.
· Fax. Using the fax, scanner, and other office equipment to send and receive documents and communications from all sources, federal, state, and local.
· Contracts. Working with other funeral homes and the public in the signing of contracts, communication of contracts, affidavits, etc.
Administration. You will be responsible for the administration of official funeral home and burial park business. This includes but is not limited to:
· Proper filing of contracts, and management of master files in the vault.
· Tracking trusts, insurance, and many other financial interests.
· Transferring old files and documents to archives, and updating current cemetery records to modern computer programs.
Qualifications and Education Requirements
· Highschool or GED.
· Ability to maintain confidentiality.
· Ability to operate windows based computers, networks, VPN’s, and industry based software programs.
· Be proficient in Microsoft office.
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Benefits:
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Weekends as needed
Ability to Commute:
- Hannibal, MO 63401 (Required)
Ability to Relocate:
- Hannibal, MO 63401: Relocate before starting work (Preferred)
Work Location: In person
Salary : $17 - $19