What are the responsibilities and job description for the Nail Technician- Full or Part Time position at Grand View Lodge?
Position Overview:
The Nail Technician is responsible for providing professional nail care treatments to our guests, ensuring an exceptional spa experience. They will offer a wide range of nail services, from basic manicures and pedicures to more advanced nail enhancements. The Nail Technician will maintain a clean and organized work area, uphold high standards of hygiene and sanitation, and actively promote the spa's products and services.
We are looking for a motivated and experienced individual to join our team! The wage for this position is based on experience, with the added benefit of tips and commission.
Career Pathing:
This role has potential to grow into a more senior sales position, depending upon the individual’s performance and their ability to exceed goals. Production is critical, as is the ability to work as a team with one’s colleagues. Assuming both production and teamwork are illustrated, this role will grow along with the property and company.
Duties & Responsibilities:
- Perform various nail care services, including but not limited to manicures, pedicures, acrylics, gels, and nail art.
- Consult with clients to understand their preferences, needs, and any nail conditions or allergies, ensuring a customized experience.
- Maintain a clean and organized workspace, including sterilizing tools and equipment, disposing of single-use items, and cleaning and disinfecting workstations.
- Stay informed about the latest nail care products, trends, and techniques and incorporate them into services when appropriate.
- Educate clients on proper nail care and recommend products for at-home maintenance.
- Promote and sell nail care products, including polishes, lotions, and treatments, to clients.
- Upsell spa services and packages to enhance the guest experience and revenue generation.
- Manage client bookings, ensuring punctuality and professionalism in appointments.
- Handle guest inquiries, concerns, and complaints with care and courtesy, aiming to provide satisfactory resolutions.
- Maintain accurate records of client information, services provided, and retail sales.
- Adhere to all spa protocols, procedures, and standards for quality and hygiene.
- Keep an inventory of nail care supplies, report low stock levels, and assist in procurement.
- Assist in spa marketing initiatives and events to attract and retain clients.
- Participate in team meetings, training sessions, and continuous education programs.
- Other duties as may be assigned
Job Requirements:
- Strong knowledge of nail care techniques and products.
- Excellent customer service and communication skills.
- Sales and upselling ability.
- Attention to detail and a commitment to cleanliness and hygiene.
- Flexibility in working hours, including evenings and weekends.
- Physical stamina to perform nail treatments throughout the day.
- A positive, friendly, and professional demeanor.
Education and Experience:
- Current State-issued Nail Technician or Cosmetologist License.
- Proven experience as a Nail Technician, preferably in a spa or resort setting preferred, but not required.