Assistant Restaurant Manager - Denali National Park, Alaska

Grande Denali Lodge & Denali Bluffs Hotel - CoolWorks.com

Job Title: Seasonal Restaurant Assistant Manager

Reports To: F&B Director/Executive Chef  

Department: F&B  

FLSA Status:  Hourly/Exempt  

Supervises: Restaurant and bar staff  

Position Duration: Seasonal, with an expected start date of Late April/Early May and running through the summer season.

Overview:  Oversee and coordinate the planning, organizing, training, and leadership necessary to achieve stated objectives in sales, costs, associate retention, guest service and satisfaction, food quality, cleanliness, and sanitation related to restaurant operations. 

Responsibilities 

• All associates must provide excellent customer service to our guests 
• Associates must treat each other with courtesy and respect 
• While working associates must follow all company policies and procedures 
• Associates must obey all state and federal laws 
• Behavior while on the job must be in accordance with the Code of Ethics and Standards of Conduct for all associates 
• It is imperative to be on time and ready for work at the start of the assigned shift 

Duties 

• Understand completely all policies, procedures, standards, specifications, guidelines, and training programs. 
• Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times. 
• Ensure that all food and products are consistently prepared and served according to the restaurant’s recipes, portioning, cooking, and serving standards. 
• Achieve company objectives in sales, service, quality, the appearance of facility and sanitation and cleanliness through training of associates and creating a positive, productive working environment. 
• Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures. 
• Make employment and termination decisions consistent with federal and state laws; consult F&B Director for guidelines; consult Director of Lodging, Assistant General manager, and/or Human Resources as needed   
• Fill in where needed to ensure guest service standards and efficient operations. 
• Continually strengthen staff in all areas of professional development. 
• Prepare all required paperwork, including forms, reports, and schedules in an organized and timely manner. 
• Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the restaurant’s preventative maintenance programs. 
• Ensure that all products are received in correct unit count and condition and that deliveries are performed in accordance with the restaurant’s receiving policies and procedures. 
• Oversee and ensure that restaurant policies on associate performance appraisals are followed and completed on a timely basis. 
• Schedule labor as required by anticipated business activity while ensuring that all positions are staffed as needed and that labor cost objectives are met. 
• Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair, and consistent corrective action for any and all violations of company policies, rules, and procedures. 
• Fully understand and comply with all federal, state, county, and municipal regulations that pertain to health, safety, and labor requirements of the restaurant, associates, and guests. 
• Provide advice and suggestions to F&B Director as needed. 

Requirements 

• Be at least 21 years of age. 
• Be able to communicate and understand the predominant language(s) of the guests and the restaurant’s trading area. 
• Have knowledge of service and food and beverage, generally involving at least three years of front-of-the-house operations and/or assistant management positions. 
• Possess excellent basic math skills and have the ability to operate a cash register or POS system. 
• Be able to work in a standing position for long periods of time (up to 5 hours). 
• Be able to reach, bend, stoop, and frequently lift up to 50 pounds with or without reasonable accommodation 
• Must have the stamina to work 50 to 60 hours per week. 
• Must complete ServSafe training or other food safety training as required. 
• Associate must be able to follow safe operating procedures and maintain a safe work environment. 

Uniform 

• Nametag will be provided 
• Associate needs to provide business casual shirts, black pants (not jeans), black socks, black non-slip closed toe shoes, and a black belt 
• Associate is responsible to wash and iron the uniform 
• Associate must look sharp and be clean upon arrival to shift 

NOTICE:

The hospitality business functions seven (7) days a week, twenty-four hours a day. In addition, this is a hospitality business, and a hospitable service atmosphere must be projected at all times.

Upon employment, all associates are required to fully comply with JL Hospitality Management rules and regulations for the safe and efficient operation of hotel facilities.

JL Hospitality Management, LLC is an equal opportunity employer. JL Hospitality Management, LLC does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status, or unfavorable discharge from military service.