What are the responsibilities and job description for the Leasing Agent position at GRANDLAKE APARTMENTS?
Leasing Assistant/Office Assistant (Oakland)
Our property management company is seeking a Full Time Positions as a Leasing Agent. With this position also requires a minimum of 6 months to 1 year rental property management office experience, strong written and verbal communication skills and the ability to work effectively to meet deadlines, while handling multiple tasks.
Duties and Responsibilities
- Greet prospective residents and show units
- Handles all walk-ins, answer all in-coming calls and telephone inquiries, handles in-coming & out-going mails and emails in a timely manner
- Maintains traffic reports, daily use of guest cards and call backs
- Review applications ensuring that they are accurate and legible
- Run credit reports adhering to current policies
- Assist with move-in/move-out physical process including walk-thru with residents
- Assist with lease renewals
- Assist Property Office Manager with projects as needed
- Maintains positive relationships with prospects, residents, vendors and fellow employees
- Computer literate and proficient in scanning, emailing, printing, and faxing.
- Ability to use Microsoft Word and Excel.
- Show apartments, screen tenants, prepare leases, move-in/move-out process, schedule maintenance work orders, property inspections, and conduct open houses.
- Receiving/process rent check payments
- Monthly AR's / Rent Collections
- Review A/R delinquency reports and coordinate with corporate in clearing of unapplied credit and prepayment transactions.
- Making and serving 3-day notices once rent is past due
- Reaching out to tenants (calling and/or emailing) to request payments for any delinquent accounts
- Monthly update and coordinate with corporate for any unpaid accounts with 3-day notices who needs to be sent to attorney.
- Candidate must have excellent verbal and written communication skills along with an upbeat and friendly personality.
- Excellent communication, phone and time management skills
- Knowledge of computers and relevant software application
- Prior sales, marketing or customer service experience
- 10-key, typing and multi-line phone experience.
- Great attitude and high amount of flexibility
Company Benefits:
Benefits are given upon completion of the probationary period:
- Paid Holiday
- 50% paid premium of health insurance
- Paid sick time
- Vacation pay
- Retirement plan
Hours of Operation:
Monday through Friday -- between 8:00am -- 7:00pm
Saturday -- 9:00am -- 5:00pm As Needed Basis
Bilingual in Spanish Preferred
Job Type: Full-time
Pay: $16.89 per hour
Expected hours: 40 per week
Benefits:
- Health insurance
- Paid time off
- Retirement plan
Schedule:
- Monday to Friday
- Overtime
- Weekends as needed
Work Location: In person
Salary : $17
