Demo

National Account Manager

Grandma Lucy's
Rancho Santa Margarita, CA Full Time
POSTED ON 3/3/2025
AVAILABLE BEFORE 4/27/2025

About Grandma Lucy’s:

At Grandma Lucy’s, our goal has always been a basic one – to make pure and simple pet food and treats. We are pet people with over 25 years of pet food experience looking to create food solutions that contribute to pet’s well-being worldwide. We are driven by our passion for excellence and go the extra mile ensuring that every Grandma Lucy’s experience is nothing short of exceptional. Our collective efforts are geared towards making a positive impact, not only in the world of pet but also in the lives of our employees, customers, and the communities we serve

 

About the Position:

A love of pets and a passion for building brands within the pet industry makes you the perfect person for the role. Strong client relationships and attentive communication with independent pet retailers is at the forefront of Grandma Lucy’s efforts to deliver our award-winning pet food and treats to as many families as possible. Our National Account Manager will lead our outside reps and coordinate with key distribution partners, while also working directly with larger accounts across United States and Canada, and owning the overall responsibility for top line results within the channel. This person will have laser like focus on results while ensuring our partner’s needs are carefully addressed. This goal driven individual will exceed market objectives and bring their passion for winning to our team. We are looking for a National Account Manager that is excited to meet the challenges of the evolving and growing Pet Industry. This role requires someone with background in pet industry sales and very strong communication skills. If this is you, come join our exciting team!

 

What you will love to do in this role:

Retail Sales Channel Management - Managing Independent Pet Retail Sales Channels to achieve sales growth and outlined objectives in a rapidly changing market.

Sales Team Leadership - Foster a culture of excellence, accountability, and continuous improvement within the sales team.

Relationship Building - Call on existing retail stores to identify SKU expansion, promotion and build strong relationships. Design and implement strategic account growth plans within accounts to help support the relationship and exceed their desired sales goals.

Driving Sales - Create creative new business proposals to persuade new retailers and drive new sales. Negotiate and close high-value sales deals, ensuring profitable growth for the company.

Distribution Partner Support - Manage relationships with Distribution Partners providing support and training. Supporting outside sales representatives with education, business proposals and training, by calling, emailing, texting and doing ride-a-longs regularly.

Sales Strategy and Execution – Prepare annual sales plan and budgets by customer/channel and develop account strategies. Monitor and analyze sales performance by retailer; prepare reports and present insights.

Sales Data Analytics - Analyze sales data, market trends, customer needs and competitive landscape to inform business decisions and optimize sales performance. Prepare and present sales forecasts, budgets, and performance reports.

New Opportunity Discovery - Proactively identify new opportunities and pursue to expand our market presence.

Spreading the Brand Message - Plans and executes regional trade shows and demo opportunities as needed

 

Qualifications:

  • Love of pets!
  • Minimum 3-5 years of Sales Management and Development Experience
  • Experience with Salesforce CRM
  • Experience developing and managing relationships with outside sales reps
  • Excellent negotiation skills.
  • Excellent organizational skills, ability to multi-task with attention to detail.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Relentlessly driven, self-motivated, and goal-orientated
  • Knowledge of retail sales and marketing
  • Must be focused, self-motivated, results-oriented and able to manage multiple priorities and projects simultaneously in a fast-paced environment.
  • Ability to work well and communicate within a team.
  • Excellent verbal, written, and presentation skills
  • Ability to think critically and creatively, and able to clearly present new ideas.
  • Proficiency in Microsoft Office programs: Word, Excel, PowerPoint
  • Willing to travel up to 50% (including nights and weekends)
  • Attention to detail
  • A passion for healthy nutrition
  • Always on your toes
  • Ability to be creative with sales ideas
  • Responsible, reliable and dependable work habits
  • Valid Driver’s License
  • Ability to lift and carry up to 40 pounds

The Perks:

  • 401K plus company match
  • Paid time off
  • Paid holidays
  • Paid medical, dental and vision insurance plans
  • Cell phone reimbursement
  • Heavy employee discount

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