What are the responsibilities and job description for the Program and Operations Manager position at Granite Associates?
Sullivan 180 is seeking an energetic, detail-oriented individual with project management and administrative experience to fill the role of Program and Operations Manager. The Program and Operations Manager will collaborate with a dynamic team of professionals to advance the organization's mission and goals. If you see yourself in a supportive and collaborative work environment where you can make an impact this is the opportunity for you!
Essential Functions
The job duties and responsibilities of the position include, but are not limited to:
Administrative
- Provide a wide range of administrative support to the Chief Executive Officer
- Coordinate logistics for internal meetings and events
- Serve as the point person with internal facilities/venue staff
- Work with Marketing and Events Manager on external events including meeting notifications, agendas and other documents, prepare meeting minutes and/or notes
- Act as the first point of contact for most interactions in person, via phone and e-mail.
- Employ discretion to direct calls, emails, correspondence, and general inquiries
- Interface with the Board of Directors and other community partners
- Maintain organizational database for general contact and event outreach
- Maintain office calendar
- Office operations including supply and asset inventory including vehicle maintenance schedule
- Additional administrative tasks and staff support as needed
Programmatic
- Facilitate organization program timeline to ensure operational efficiency
- Participate on special projects, liaison with external partners and serve on related committees
- Work with Development Manager to collect and report data
- Participate in staff meetings and grant review
Project Management
- Assist CEO (and other organizational leadership as identified) in defining project scope, creating details timelines, monitoring progress and aggregating data
- Track deliverables and milestones
- Identify and address project issues
- Maintain communication on project status
- Assist with conducting postmortem analysis
- Finalize project deliverables and documentation
Competencies and Qualifications:
- Bachelor’s degree required.
- Minimum five years administrative experience in a professional office environment required.
- Excellent interpersonal communication skills and ability to interface with organizational leadership and community partners.
- Experience with data collection and reporting preferred
- Proven experience in organizational roles (project management, administration, or similar).
- Analytical and problem-solving skills
- Excellent time-management skills with ability to prioritize and multi-task effectively
- Strong written and verbal communication skills.
- Proficiency in MS Office with expertise in Outlook, Microsoft Word, PowerPoint and Excel
- Familiar with social media platforms
- Organized, efficient and resourceful and have excellent oral and written communication skills.
Sullivan 180 is an Equal Employment Opportunity Agency and will give all qualified applicants consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristic protected by law.
