What are the responsibilities and job description for the Retail Branch Director position at Granite Bank?
Job Overview
Granite Bank is seeking a seasoned professional to lead our Cold Spring branch as a Retail Branch Manager.
This leadership role is ideal for someone with 5-10 years of banking experience who thrives in managing day-to-day deposit operations and tackling customer challenges.
Key Responsibilities
- Deposit Operations Oversight: Ensure all deposit operations are executed efficiently and accurately, in compliance with Granite Bank policies and regulatory requirements.
- Customer Service and Issue Resolution: Act as the point of escalation for customer issues, ensuring that concerns are addressed promptly and professionally, while upholding Granite Bank's commitment to exceptional service.
- Leadership and Staff Management: Lead, develop, and mentor branch staff, ensuring alignment with Granite Bank's values, mission, and operational goals, specifically the Granite Way.
- Business Development and Deposit Gathering: Drive deposit growth by building relationships within the community and with local businesses, ensuring that Granite Bank remains a market leader in deposit gathering.
