What are the responsibilities and job description for the Human Resources Director position at Granite State Gaming & Hospitality LLC?
This position is responsible for the overall direction and administration of the human resource function in accordance with company policies and standards. Areas of responsibility include employment, employee relations, training, compensation, benefits and employee programs and functions. This position is responsible for processing, verifying, and maintaining human resources related documentation; establishing and explaining company human resources policies; benefits, and procedures to employees or job applicants; and examining employee files to answer inquiries and provide information for personnel actions.
ESSENTIAL JOB FUNCTIONS/DUTIES:
List duties in order of time spent or importance. Essential duties and tasks that must be performed with or without reasonable accommodation.
- Hire, motivate, evaluate and direct human resources and personnel to ensure that staff receive adequate guidance and resources to accomplish established objectives.
- Monitor and evaluate all reporting functions in order to ensure proper planning for short and long-term strategies, including budgeting, staffing, planning and goal setting.
- Establish and maintain department objectives, standards, procedures and budget in accordance with corporate policy to ensure the proper management of department.
- Advise operating departments in matters pertaining to compensation and benefits, employment, training and all phases of personnel activity.
- Consult with management on issues pertaining to policy execution and employee conduct to ensure the safeguarding and fulfillment of company values, beliefs and mission according to established objectives.
- Communicate with senior executives in order to maintain consistent procedures, guidelines and practices; inform management of potential liabilities and problems.
- Disseminate information from reports and documents pertaining to personnel activities to various audiences.
- Assist in processing and reviewing employment applications to evaluate qualifications or eligibility of applicants.
- Establish strategies for advertising or posting of job vacancies, and notifying eligible workers of available positions.
- Verify attendance, hours worked and adjustments, and posts information on the designated recordkeeping systems. Keeps track of leave time, paid time off and FMLA for employees.
- Entertain inquiries from the applicants and gives detailed and accurate responses.
- Determine and strategize in-house and external training activities.
- Responsible for maintaining established standards of service to coworkers at all times.
- Ensure cleanliness and appropriate appearance for all areas of the Human Resources department.
- Work with safety as a priority and follow department and company safety standards.
- Know and adhere to company policies and procedures, embraces company culture and takes pride in the properties.
- Attend required training classes and incorporate knowledge gained into daily work practices.
- Look for opportunities to assist peers, guests, other departments or leaders at all times.
- Solution oriented, stays on task and promotes teamwork.
- Consult regularly with all levels of management within the company to provide constructive feedback to other departments to help enhance the guest experience.
- Must be able to effectively deal with internal and external guests, some of whom will require levels of patience, tact and diplomacy.
- Responsible for addressing employee related issues
- Promotes positive public and employee relations.
- Performs other duties as assigned.
JOB SPECIFICATIONS:
Education, experience, skills required, equipment used.
- Requires a minimum of 5-7 years of related experience, with at least four of them in a supervisory role.
- Proven experience in managing multiple priorities simultaneously and meeting deadlines.
- Must possess excellent communication skills, both verbal and written.
- Ability to compute basic mathematical calculations.
- Must be available to work all shifts and be able to flex schedule based on business demands.
- Candidate must be able to work efficiently within a team environment.
- Must be able to work effectively in stressful, high-pressure situations.
- Candidate must be well groomed and professional.
- Must have an open mind and willingness to learn new processes and concepts.
- Must have strong customer service skills. Ability to handle challenges involving employees and operational issues while maintaining a positive attitude.
- Candidate must maintain the highest levels of confidentiality regarding guests and staff.
- Must be able to lift or maneuver at least ten (10) pounds, and prolonged instances of standing during the shift.
- Must be able to handle intoxicated guests in a professional manner.
- Requires proficiency in Microsoft Office specifically Outlook, Word, Excel & PowerPoint.
- Requires ability proficiency in navigating and reporting from HRIS, time and attendance and other systems.
- Must be able to satisfactorily communicate English with guests, management, and other associates to their understanding.
- Combination of education equivalent to a Bachelor's degree in human resources or related field or any other combination of education, training and experience that provides the required knowledge, skills and abilities is required.
- Suitability to be granted a Gaming License from the New Hampshire Lottery Commission.
- Must be 21 years of age or older.
Salary Scale: Startting $120,000; DOE
Salary : $120,000