What are the responsibilities and job description for the Virtual Assistant position at Grant & Weber?
Job Description
We are seeking a Virtual Assistant to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:
Grant & Weber, Inc is a Revenue Cycle and Receivables Management organization, in Nevada and Arizona. We have proudly served our business partners and providers nationwide since 1977. With over 45 years of experience in our specific industry verticals, Grant & Weber has established a reputation as a leading authority in billing, follow up, and collection services.
Grant & Weber, Inc is a Revenue Cycle and Receivables Management organization, in Nevada and Arizona. We have proudly served our business partners and providers nationwide since 1977. With over 45 years of experience in our specific industry verticals, Grant & Weber has established a reputation as a leading authority in billing, follow up, and collection services.
We are seeking a Virtual Assistant to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
Grant & Weber, Inc is a Revenue Cycle and Receivables Management organization, in Nevada and Arizona. We have proudly served our business partners and providers nationwide since 1977. With over 45 years of experience in our specific industry verticals, Grant & Weber has established a reputation as a leading authority in billing, follow up, and collection services.
Grant & Weber, Inc is a Revenue Cycle and Receivables Management organization, in Nevada and Arizona. We have proudly served our business partners and providers nationwide since 1977. With over 45 years of experience in our specific industry verticals, Grant & Weber has established a reputation as a leading authority in billing, follow up, and collection services.