What are the responsibilities and job description for the Virtual Assistant position at Inova Local?
We are seeking a dedicated and detail-oriented Office Administrator/Virtual Assistant to join our dynamic team of VAs. This part-time position starts at 10-15 hours per week on average, with the potential to quickly increase to 20-30 hours as needs expand. You will play a crucial role in managing operations for our clients, who are predominantly family-owned and locally-operated businesses in the cleaning industry. Candidates must be able to work during MOUNTAIN TIME (MST). Immediate availability is required as we are looking to interview and onboard the right candidate without delay.
Responsibilities:
-Serve as the first point of contact for client communications, addressing inquiries and managing feedback.
-Organize and coordinate administrative duties to ensure optimal workflow within client businesses.
-Manage schedules, including booking appointments and meetings for clients.
-Maintain and update records, and prepare reports on operational activities.
-Assist in team management, coordinating between various stakeholders to ensure efficiency.
-Handle frequent phone interactions with professionalism and care.
-Learn and adapt to industry-specific software, becoming proficient in its use for daily operations.
Requirements:
-At least 3 years of experience in administrative support or as a virtual assistant, preferably with exposure to family or local business environments.
-Proven ability to manage teams and multitask effectively under pressure.
-Excellent communication and interpersonal skills, comfortable with frequent phone and email correspondence.
-Quick learner with the ability to adapt to new software and systems.
-Strong organizational skills with meticulous attention to detail.
-Able to work during MOUNTAIN TIME (MST).
Preferred:
-Experience in the cleaning or painting industry.
-Familiarity with business management tools and CRM software.
What We Offer:
A flexible, remote work opportunity that grows with your success.
A chance to support local businesses and contribute to their growth and operational efficiency.
A supportive team environment that values communication and collaboration.
Long-term outlook - we are a team of VAs building a long-term career together in this industry.