Food & Beverage Hostess

Job Description

Guest Focus

We are looking for a Host or Hostess who embodies our values:

• Reliable
• Attentive
• SERVICE WITH A SMILE
• PASSION
• ALWAYS HAVE FUN

If you share these values, we'd love to hear from you!

We are an established South Florida restaurant group with a hot spot restaurant in Atlantic Beach, FL. Our high-energy smart/casual establishment is seeking a friendly and vibrant Hostess to join our dynamic team.

Salumeria 104 is a rustic, Italian trattoria-style restaurant serving signature salumi dishes and traditional homemade Italian classics.

As a Hostess, you will play a crucial role in creating an inviting atmosphere for our guests from the moment they walk through our doors. Your warm smile and professional demeanor will set the tone for their dining experience.

You will be responsible for greeting guests, managing reservations, and ensuring every visitor feels special. Your excellent communication skills and ability to multitask will help you thrive in our fast-paced environment.

We are searching for someone who enjoys interacting with people and has a knack for providing top-notch customer service. If that's you, let's create lasting memories together, one smile at a time.

Responsibilities

• Greet guests promptly and warmly as they arrive.
• Manage reservations and seating arrangements efficiently.
• Provide information about menu items and promotions.
• Assist in organizing waiting lists and managing guest flow.
• Coordinate with waitstaff to ensure timely service to guests.
• Evaluate cleanliness of entrance and dining areas.
• Handle guest inquiries and concerns in a courteous manner.

Requirements

• Previous experience in a hospitality or customer service role preferred.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Excellent organizational and time management abilities.
• A friendly and positive demeanor that reflects superb customer service.
• Familiarity with reservation systems and basic POS functions.
• Ability to stand for long periods and lift light items when necessary.

Please note that this job description may not include all responsibilities, knowledge, and skills required for the position. Additional duties may be assigned as necessary.

Graspa Group is an equal opportunity employer. We recruit, hire, train, and promote in all job titles without regard to race, color, religion, sex, gender, national origin, ancestry, physical or mental disability, age, medical condition, marital status, military service, sexual orientation, or any other basis protected by law.