What are the responsibilities and job description for the Bilingual Healthcare Receptionist position at Grassy Creek Dental?
We are seeking a friendly and professional Front Desk Receptionist to join our growing dental practice in Knoxville, TN. In this role, you will be the first point of contact for patients, so it is essential that you have excellent communication skills and a positive attitude.
Responsibilities include, but are not limited to:
- Greet and check-in patients, ensuring all necessary paperwork is completed and insurance information is updated
- Answer incoming phone calls and respond to email inquiries in a professional and timely manner
- Schedule appointments and maintain the office calendar using our practice management software
- Verify patient insurance coverage and handle billing inquiries
- Collect payments and balance daily receipts
- Ensure the waiting area and front desk are tidy and presentable at all times
- Order office supplies and maintain inventory
- Assist with other administrative tasks as needed
Qualifications
- Able to read, write, and speak in both English and Spanish
- High school diploma or equivalent
- Previous experience working in a dental office or medical setting is preferred
- Strong communication and customer service skills
- Proficient with computer software, including practice management systems and Microsoft Office
- Ability to multitask and work well under pressure
- Organized, detail-oriented, and reliable
Benefits
We offer competitive compensation and benefits, including:
- Paid training
- Paid time off and holidays
- Qualifying insurance reimbursement
- Employee discount on dental services
To apply, please submit your resume. We look forward to reviewing your application.
Job Type: Full-time
Pay: $15.00 - $19.00 per hour
Benefits:
- Paid time off
Schedule:
- Day shift
Work Location: In person
Salary : $15 - $19