What are the responsibilities and job description for the Rewards Center Representative position at GRATON RESORT & CASINO?
Position Summary:
Participate in marketing-related functions, including booth operations, the customer database, comp redemption, and ticket sales. Perform responsibilities in accordance with all Company standards, policies and procedures.
Essential Functions:
1. Responsible for redefining hospitality at Graton Resort & Casino while living, supporting, and promoting our values.
2. Enroll qualified players.
3. Issue Graton Rewards cards and input data in system.
4. Issue comps to qualified players.
5. Be involved in special events/promotions.
6. Effectively and accurately operate assigned equipment, including but not limited to various computer programs, standard computer terminal, embossers, InfoGenesis, and scanners.
7. Be involved in ticket sales.
8. Communication of current promotions to guests.
9. Perform other job-related duties as assigned by management.
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