What are the responsibilities and job description for the Restaurant Management position at Gravitas Hospitality c/o Bahnhof Wvrsthaus &...?
We are looking for Managers to lead all aspects of our businesses. Our company portfolio houses several venues between Huntington and Charleston WV with a couple of new concepts on the rise. Motivated candidate advancement opportunities will be available under the right work ethic and maintaining a competitive eagerness for meeting company goals.
A Manager's responsibilities include maintaining the restaurant’s revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, quality, and customer-service standards. You will deliver a high-quality menu and motivate our staff to provide excellent customer service.
To be successful in this role, you will need management skills and experience in both front and back of the house and be an excellent communicator. We want you to know how to oversee the dining room, check-in with customers and balance seating capacity.
Back of the house management experience is also essential, as you’ll hire qualified Cooks and Wait Staff, set work schedules, oversee food prep and make sure we comply with health and safety restaurant regulations.
We will expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and that all customers have a pleasant dining experiences.
Coordinate daily Front of the House and Back of the House restaurant operations
Deliver superior service and maximize customer satisfaction
Respond efficiently and accurately to customer complaints
Regularly review product quality and research new vendors
Organize and supervise shifts and employees
Appraise staff performance and provide feedback to improve productivity
Estimate future needs for goods, kitchen utensils and cleaning products
Ensure compliance with sanitation and safety regulations
Control operational costs and identify measures to cut waste
Create detailed reports on weekly, monthly and annual revenues and expenses
Promote the brand in the local community through word-of-mouth and restaurant events
Recommend ways to reach a broader audience (e.g. discounts and social media ads)
Train new and current employees on proper customer service practices
Implement policies and protocols that will maintain future restaurant operations
Proven work experience as a Restaurant Manager, Restaurant General Manager,
Hospitality Manager or similar role
Proven customer service experience as a manager
Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
Familiarity with restaurant management software, like Digital Dining, POS LAVU, or Aloha
Possess computer skills including Excel, Word and other basic applications
Acute financial management skills
Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Benefits:
- Employee discount
- Paid time off
- Paid training
Shift:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Evening shift
Experience:
- Restaurant Management: 3 years (Required)
License/Certification:
- Driver's License (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Ability to Relocate:
- Huntington, WV 25701: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $20