What are the responsibilities and job description for the Haus'person position at Gravity Haus?
Gravity Haus is seeking a Haus-person to join our growing team. The ideal candidate is a resourceful, self-motivated team player who’s comfortable jumping into new tasks and challenges.
That’s where YOU come in!
Who You are
- You’re a resourceful, self-motivated team player who’s comfortable navigating ambiguity and carving a new path with minimal direction.
- You’re able to adapt dynamically to shifting internal and external conditions.
- You have exceptional emotional intelligence and interpersonal skills, with the ability to build strong working relationships with team members and stakeholders at all levels.
- You’re a true team player who can set your ego aside and find win-for-all solutions.
- You have excellent written and spoken English skills
- You excel at problem solving
- You have knowledge of various tools and equipment used in engineering/ maintenance/ housekeeping
- You are adaptable and innovative
- You voice your opinions and share ideas and best practices
- You collaborate to work smarter, not harder
- You have an appreciation for and commitment to the outdoors, sustainability, and your own personal growth.
- You have an appreciation for and commitment to the outdoors, sustainability, and your own personal growth.
What You’ll Do
- Understand the company’s policy on work shifts, guest’s possessions, and privacy issues.
- Clean guest rooms and bathrooms, including making beds and changing linens.
- Carrying linens across multiple flights of stairs, multiple times per day.
- Empty trash cans in guest rooms or public areas.
- Own nightly snow removal and grounds maintenance
- Restock toiletries and other items in guest rooms such as shampoo, conditioner, and lotion.
- Replace light bulbs and cleaning windowsills, baseboards, and door frames.
- Provide guests with turndown service at night, which includes making sure that the room is ready for sleeping and that any requested items are available.
- Provide guests with towels, toiletries, and other items that they may have requested upon check-in.
- Clean and maintain common areas of the hotel such as lobbies and stairwells.
- Clean and sanitize public areas such as lobbies, stairwells, lounges, kitchens, and conference rooms.
- Make up rooms that have been vacated by guests who have checked out of the hotel.
- Provide basic “Haus-keeping” duties including changing the sheets, changing, and arranging the towels, restocking toilet supplies, vacuuming, dusting, and rearranging the room after guests check out.
- Report and return any guest properties found in the rooms while rendering service.
- Report cases of property damage in commercial spaces to the supervisor.
- Clean, disinfect and store all equipment at the end of the shift.
- Maintain a positive relationship with employees and guests.
- Monitor and report on the inventory of cleaning supplies.
- Respond to calls for “Haus-keeping” problems, such as spills and broken glass.
- Collect and remove trash and debris.
- Assist with laundry management, including washing, drying, and sorting linen.
- Report, turn in and log all lost and found items.
- Clean upholstered furniture.
- Perform detailed deep cleans when required.
- Ensure the consistent execution of service standards.
- Provide service support to guests
- Coordinate and assist housekeeping in bringing dirty and clean linens from rooms to laundry and visa versa.
- Assisting and coordinating with housekeeping to keep housekeeping closets and supplies stocked.
- Bring linens from rooms to housekeeping closets and or to the laundry complex. This can require walking over multiple flights of stairs
- Assisting housekeeping in basic cleaning when needed.
- Completing in-room PM maintenance and post checkout maintenance.
- Assisting the maintenance department with maintenance projects
- Assisting maintenance with outside work and repairs on the grounds and buildings.
- Shoveling and moving snow during winter months with shovels and snow blowers.
- Shift can be day time and evening. not overnight.
- Communicate efficiently with all Gravity Haus Teammates to create a memorable guest experience.
- Be a Gravity Haus Ambassador with an active part in our mission and vision.
- Cultivate friendships within the Gravity Haus community.
- Provide a genuine and elevated guest experience with a community focus, sustainable approach and driven attitude.
- Assist in misc. Kitchen, dining, and all other common area upkeep and cleaning
- All other miscellaneous duties as assigned
- Be an Ambassador for Gravity Haus, sharing our mission and and vision to build our globally conscious community for the modern adventurers!
- Embrace the Gravity Haus core values of:
- Keep Growing
- Bring Others Along
- Create Powerful Moments
- Be “All-In” Go the Distance
- Make it Better than You Found It
Education and Experience
- 1 plus years of relevant experience preferred
Physical Requirements
- Ability to stand for long periods of time
- Ability to lift up to 50lbs
What We Can Offer You
Benefits for full time regular team members include health insurance options, 401K with company match, and Gravity Haus All In in Membership. For part time employees, benefits vary.