What are the responsibilities and job description for the Process Excellence Lead position at Gravity IT Resources?
Key Performance Indicators (KPIs):
As a Quality Engineer, your key performance indicators will include:
- Product Quality: Achieve high levels of product quality, with minimal defects and non-conformities.
- Compliance: Ensure compliance with regulatory requirements and industry standards.
- Process Improvements: Drive continuous process improvements, resulting in increased efficiency and productivity.
- Customer Satisfaction: Maintain high levels of customer satisfaction, through effective complaint resolution and quality assurance.
Requirements:
- Experience: Proven experience in quality control, ideally within a manufacturing setting.
- Knowledge: Strong understanding of QA/QC principles, quality systems, and project management.
- Leadership and Communication: Excellent leadership and communication skills, with the ability to work collaboratively with cross-functional teams.
