What are the responsibilities and job description for the Tech Support position at Gravity IT Resources?
Job Title: Helpdesk Technician
Location: Salt Lake City, UT (hybrid schedule)
Job-Type: Contract 3 Months
Pay Rate: $18-25/hr
Employment Eligibility:?Gravity cannot transfer nor sponsor a work visa for this position. Applicants must be eligible to work in the U.S. for any employer directly (we are not open to contract or “corp to corp” agreements).
Summary:
Our client is seeking a skilled helpdesk technician on a short-term contract to assist with troubleshooting desktop, mobile devices, and hardware through a Jira ticketing system. This person will assist in Microsoft Teams setup and troubleshooting, and mobile device management using Intune and Kandji.
Technical Skills:
- Helpdesk support experience
- Experience with general troubleshooting
- Experience troubleshooting and setting up Microsoft Teams and Teams devices
- Mobile device management experience (Intune and Kandji)
Salary : $18 - $25
