What are the responsibilities and job description for the Medical Records Clerk position at Gravity Tech Inc?
Job Title: Release of Information Specialist (Phone-Based)
Location: Jacksonville, FL 32254
Job Type: Full-Time
Pay: $16.50 an hour
Job Summary
We are seeking a professional and detail-oriented Release of Information Specialist to join our team. This role is responsible for processing requests for protected health information (PHI) in a confidential and HIPAA-compliant manner. The position is fully phone-based and ideal for someone with strong communication, organizational, and data entry skills.
Responsibilities
- Process requests for medical records by locating and retrieving PHI in a timely and accurate manner.
- Ensure privacy compliance by verifying requestor identity and validating authorization requirements.
- Reproduce documents via scanning, faxing, or photocopying based on request specifications.
- Input data and track request status using internal systems.
- Review and verify all documentation for accuracy before releasing information.
- Generate invoices, cover letters, and payment notices as needed.
- Finalize requests upon receiving payment and update records accordingly.
- Use multiple software platforms and maintain consistency with client-specific procedures.
- Perform other administrative tasks as assigned.
Requirements
- High School Diploma or GED required; Associate’s degree or RHIT certification preferred.
- 1–3 years of experience in customer service, healthcare, or records management.
- Knowledge of HIPAA regulations and ability to maintain strict confidentiality.
- Proficient in computer use and data entry.
- Strong organizational skills and attention to detail.
- Excellent verbal and written communication.
- Ability to multitask and work in a fast-paced environment.
Additional Info
- This role is 100% phone-based.
- Training will be provided.
- Opportunities for growth within a supportive team environment.
Job Types: Full-time, Temporary
Pay: $16.50 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Experience:
- Data entry: 1 year (Preferred)
- Phone etiquette: 1 year (Preferred)
- Customer service: 1 year (Preferred)
- Records management: 1 year (Preferred)
Work Location: In person
Salary : $17
