Receptionist

Overview

Gray Construction is looking for a Receptionist to join the team in our Atlanta office!

Why Gray?

Gray is a fully integrated, global service provider deeply rooted in engineering, design, and construction, along with smart manufacturing and equipment manufacturing services. Consistently ranked as a leader in the industry, we focus on the following markets for domestic and international customers: Food & Beverage, Manufacturing, Data Centers, Distribution, and Advanced Technology.

Founded in 1960, Gray’s robust offering enables us to create one-of-a-kind solutions at the highest levels of customization, delivering unmatched precision and partnership to some of the world’s most sophisticated organizations. Still, these areas don’t define Gray—our people do. Passion, commitment, and a great team spirit all speak to the team members at Gray.

What we expect… (Essential Functions)

• Capable of operating a PBX or multi-line telephone system.
• Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department.
• Takes and delivers messages or transfers calls to voicemail when appropriate personnel are unavailable.
• Answers questions about organization and provides callers with address, directions, and other information.
• Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel.
• Monitors visitor access and issues parking passes when required.
• Routes incoming faxes to appropriate personnel.
• Monitors the switchboard and alerts the IT Helpdesk if the switchboard appears to be malfunctioning.
• Changes the night voice greeting when the office is closed for a holiday to explain the office will be closed.
• Coordinate with IT changing the greeting after the holiday back to the general greeting.
• Orders, receives, and maintains office supplies for area.
• Prepares monthly schedule for support coverage of breaks.
• Maintain and update (as necessary) the Receptionist Guidebook.
• Assists marketing and other departments with various filing, etc. that can be accomplished at the front desk with the main duties listed above always performed first.

Who we want… (Requirements)

We are looking for a brand ambassador to create a welcoming and memorable experience for all visitors, callers, and team members. As the first in-person touchpoint of Gray’s Atlanta office, this new team member must enjoy interacting with people. From a cheerful voice at the switchboard to welcoming guests into the office, our ideal candidate will have outstanding communication skills, pleasant demeanor, service-minded, professionalism, and capable of multi-tasking.

The new team member is required to have High School degree and one (1) year of experience in a similar role. Must possess basic computer skills including the ability to utilize multi-line phone, word processing, spreadsheets, software, and e-mail. Must be physically present in the Atlanta office and able to work Monday through Friday from 7:30 AM until 5 PM.

The new team member should be an energetic, self-motivated individual who enjoys a team environment, as well as a passion for collaboration and professional development. If you are a high achiever striving to exceed expectations in a fast-paced innovative company, then Gray is the place for you.

The requirements listed above are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands & Work Environment

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this position, the team member is frequently required to stand, walk, sit, use hands, reach with hands or arms and talk or hear.  They may occasionally be required to climb or balance, stoop, kneel, or crouch.  Must occasionally lift and/or move up to 50 pounds. Specific vision abilities required include close vision.

Generally, normal office environment where noise level is moderate and temperature/humidity is controlled. Overtime may be required.

Supervisory Responsibilities

This position has no supervisory responsibilities.

EEO Disclaimer

Gray is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.