What are the responsibilities and job description for the Tour Ambassador position at Gray Line Niagara Falls Canada/USA?
Now Hiring: Tour Guides – Gray Line Niagara Falls USA
Location: Niagara Falls, New York
Position Type: Seasonal | Full-Time or Part-Time Available
Schedule: Flexible – 7 days a week, between 8:00 AM and 5:00 PM
Compensation: Starting at $18 per hour gratuities commission opportunities
Are you passionate about storytelling, love meeting new people, and have a deep appreciation for the natural beauty and history of Niagara Falls? Join the world’s most recognized sightseeing brand — Gray Line Niagara Falls USA — and become part of a team that delivers unforgettable experiences to visitors from around the world!
We are currently seeking enthusiastic, personable, and reliable Tour Guides to lead guided sightseeing tours throughout Niagara Falls, NY. As a Gray Line guide, you’ll be the face of our brand — sharing fun facts, history, and local insights while ensuring guests enjoy a safe, entertaining, and informative experience.
- Competitive base pay: $18 per hour
- Additional gratuities and commission for upselling and exceptional service
- Flexible scheduling across 7 days a week
- Training provided – no prior guiding experience necessary (though it's a plus!)
- Opportunities to grow within an international tourism company
- A dynamic and supportive work environment
- Have strong communication and interpersonal skills
- Are reliable, punctual, and professional in appearance and attitude
- Enjoy speaking in front of groups and leading engaging conversations
- Are comfortable working on their feet and outdoors
- Have a basic understanding of Niagara Falls history and attractions (training provided)
- Are authorized to work in the United States
- Must be available for shifts between 8:00 AM and 5:00 PM
- Availability on weekends and holidays is a strong asset
- Previous experience in tourism, public speaking, hospitality, or customer service is helpful but not required
Join a company with a global name and a local heart — where every day is different, every tour is memorable, and your passion makes an impact.
Apply today by sending your resume to info@graylineniagarafalls.com
Salary : $18