What are the responsibilities and job description for the Catering Sales And Operations Coordinator position at Graze Craze Oak Hill?
About Us
We are a premier charcuterie catering company dedicated to creating unforgettable culinary experiences for our clients. Our artisanal approach to bite-sized elegance has established us as a trusted name in the event catering industry. We're seeking a dynamic, entrepreneurial individual to join our team in a hybrid role that bridges sales and operations.
Position Overview
The Catering Sales & Operations Coordinator plays a pivotal role in our company's success, managing the entire client journey from initial inquiry through to event execution and follow-up. This position requires a versatile professional who thrives in a fast-paced environment and can seamlessly transition between client-facing responsibilities and behind-the-scenes operations.
Key Responsibilities
Sales & Client Relations
- Respond promptly to all sales inquiries, converting leads into bookings through exceptional communication
- Conduct compelling in-person sales presentations and tastings for potential clients
- Develop customized catering proposals that align with client needs and budget
- Build and maintain strong client relationships through consistent, professional communication
- Implement after-sales follow-up strategies to ensure client satisfaction and generate referrals
Operations & Event Management
- Coordinate all aspects of event planning and execution, from menu customization to staffing
- Develop and manage delivery schedules and logistics for multiple events
- Create detailed event timelines and coordinate with venue staff and other vendors
- Oversee inventory management and purchasing, ensuring optimal stock levels
- Coordinate with culinary team to ensure flawless execution of client menus
Marketing & Business Development
- Manage company social media accounts, creating engaging content that showcases our offerings
- Identify and pursue business development opportunities to expand our client base
- Track industry trends and competitor activities to inform strategic recommendations
- Contribute to marketing initiatives and promotional campaigns
- Represent the company at networking events and industry functions
Qualifications
- 2 years experience in catering, event planning, hospitality, or related field
- Proven sales ability with track record of meeting or exceeding targets
- Excellent organizational skills with ability to manage multiple projects simultaneously
- Strong communication skills, both written and verbal
- Proficient with CRM systems, MS Office, and social media platforms
- Valid driver's license with clean driving record
- Availability to work flexible hours, including some evenings and weekends
Ideal Candidate
You are a self-motivated professional with an entrepreneurial mindset who thrives in a dynamic environment. You have a passion for food and events, exceptional attention to detail, and the ability to remain calm under pressure. You understand the importance of both sales and operations in building a successful catering business and are eager to contribute to our continued growth.
What We Offer
- Hybrid work arrangement with flexibility between remote and on-site responsibilities
- Competitive compensation package with sales incentives
- Opportunity to shape your role and grow with our expanding business
- Collaborative, creative work environment with a passionate team
- Professional development opportunities in both sales and operations
If you're ready to take your career to the next level in a role that offers variety, challenge, and the opportunity to make a significant impact, we want to hear from you!