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Lead Insurance Operations Specialist

Great American Insurance Group
Cincinnati, OH Full Time
POSTED ON 1/24/2025
AVAILABLE BEFORE 2/21/2025
Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.

At Great American, we value diversity and recognize the benefits gained when people from different cultures, backgrounds and experiences work collaboratively to achieve business results. We are intentionally focused on fostering an inclusive culture and know valuing diversity is an essential leadership quality. Our goal is to create a workplace where all employees feel included, empowered and enabled to perform at their best.

Great American’s Financial Institution Services Division specializes in providing risk management and product enhancement programs to vehicle lenders and lessors, commercial equipment lenders and mortgage lenders throughout the U.S. and Canada. Target clients include commercial banks, credit unions, finance companies, buyhere pay-here dealers and leasing and rental concerns.

https://www.greatamericaninsurancegroup.com/about-us/business-operations/division/financial-institution-services

Our Financial Institution Services Division is looking for a Lead Insurance Operations Specialist to join their team! The ideal candidate would be located in Cincinnati and available to work a hybrid schedule out of our downtown office. We are also open to remote candidates as well.

Essential Job Functions And Responsibilities

  • Leads the examination and processing of new insurance policies, renewals, endorsements, and cancellations using various systems.
  • Coordinates the entry or loading of data into appropriate systems and investigates and resolves data errors, ensuring accuracy and integrity.
  • Coordinates the generation and distribution of policy documents, certificates of insurance, and other related materials.
  • Organizes, prepares, and updates reports. Determines and adjusts billing status as needed. Addresses premium/billing inquiries.
  • Identifies opportunities to streamline procedures, enhance efficiency, and reduce costs. Participates in ensuring compliance with company and regulatory guidelines.
  • May have responsibility for performance and coaching of staff and may have a participatory role in decisions regarding talent selection, development, and performance management for direct reports.
  • Performs other duties as assigned.

Job Requirements

  • Education: Associate degree or equivalent.
  • Field of Study: Business, Finance, Liberal Arts or related discipline.
  • Experience: Generally, 8 or more years of related experience. Experience in the insurance industry preferred

Business Unit

Financial Institution Services

Benefits

Compensation varies by role, position level, and location. Individual pay is influenced by skills, education, training, certifications, experience, and the role's scope and complexity, along with business needs.

We offer a competitive Total Rewards package, including medical, dental, and vision plans starting on day one, PTO, paid holidays, commuter benefits, an employee stock purchase plan, education reimbursement, paid parental leave/adoption assistance, and a 401(k) plan with company match. These benefits are available to eligible full-time and part-time employees.

Your recruiter can provide more details about our total rewards and specific compensation ranges during the hiring process.

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