What are the responsibilities and job description for the Call Center Representative position at Great Day Improvements: A Family of Brands?
Overview
K-Designers Home Remodeling Leader - Call Center Representative
Are you looking for the opportunity to earn Full-time Pay in just Part-time Hours?
Does being part of a rapidly growing, industry-leading organization that is part of a Billion Dollar/year company - offering growth opportunities, sound exciting?
If you have the desired qualifications, you could be earning: Hourly Pay Commission Pay = Total Potential Income of $40,000 to $70,000 annually!
Spiffs, CA$H plus Bonus Prizes & SO MUCH MORE!!!
Flexible Part time opportunities to fit AM or PM schedules!!
Part-time positions available now, with Full time potential for top performers.
Opportunities for advancement. K-Designers promotes from within.
You will be speaking with people that have requested an estimate for Home Improvement Services & scheduling appointments for in-home demonstrations!
GREAT PEOPLE SKILLS & POSITIVE ATTITUDES ARE A MUST TO EARN BIG CASH HERE!!!
MUST work well with others, have good phone etiquette, eager to learn from the best and be dependable. Access to world class training.
Responsibilities
· Answer incoming calls from our customers, uncover their needs and schedule a design consultation with one of our product experts or direct them to the appropriate department.
· Provide an exceptional customer experience with each call.
· Accurate entry of customer’s information into our database to set each appointment.
· Make outbound calls to potential customers as necessary for various follow-up initiatives.
· Additional administrative duties as required.
Qualifications
* 1-3 years’ experience working in a call center / customer care environment (preferred)
* Excellent customer service both written and verbal
* Excellent typing and grammar skills
* Process focused - structure and consistency is key
* Great attention to detail and strong project management skills
* The ability to successfully work as part of a team and autonomously
* Appointments Plus/CRM knowledge a plus
Job Type: Part-time
Work Location: In person
K-Designers is an Equal Employment Opportunity Employer
#INDKDC
Salary : $40,000 - $70,000
