Ortho Claims Resolution Representative

What you’ll do…   The Ortho Claims Resolution Specialist’s primary role is to resolve high volumes of aging insurance claims with payers and providers by calling insurance companies or by utilizing their websites when available. This person should be detail oriented and have the ability to communicate effectively with insurance companies.   This position is located at the GEDC Practice Support Center in Southfield, MI and would require an on-site presence at least four days per week. During the initial training period, full in-office attendance (five days per week) will be required.    What you’ll bring to the team…   Ability and self-confidence to communicate effectively, and tactfully, to both large insurance company representatives and individual clients Resolving high volumes of aging insurance claims Other tasks as requested by direct Supervisor   What we require you have…   High school diploma or GED Bachelor’s degree preferred Experience in insurance claims is a plus Orthodontic clinical and/or administrative knowledge preferred Analytical and problem solving skills with a passion for detail & accuracy Reliability and flexibility with time committed to the position Excellent organizational and time management skills 3 years Dental Front Desk or Medical or Dental Claims Processing experience Prior experience with insurance or accounts receivable (denied claims) High volume, fast-paced office experience a plus Proficiency in Microsoft Outlook and Excel   About GEDC… Since 1982, Great Expressions has been at the forefront of dental innovation, setting the standard for exceptional care and unforgettable patient experiences. Now, we're entering a new era of transformation, and we want you to be a part of it. Our recently appointed leadership team brings over a century of collective dental expertise and is backed by dynamic investment support to pave the way for groundbreaking changes. We're channeling our resources and energy into revolutionizing our technology platform, expanding service offerings, and creating a personalized patient experience that goes beyond the expected. At Great Expressions, we're not just transforming dentistry; we're investing in the growth and development of our team. Join us and be a part of a career that blends innovation and professionalism, where your contribution shapes the future of dental excellence.   #IND8