VP of Product Management - Technology Products

Why Great Gray?

At Great Gray Group, we strive to set the bar for the retirement services industry. Our goal is to deliver advanced retirement solutions that combine our core fiduciary services with robust investment options, innovative technology, and dedicated client service. We focus on making choices clearer, transitions smoother, and the client experience more delightful. Complacency isn't in our vocabulary. Every day, we look for opportunities to better serve our clients, be an excellent business partner, and earn the trust of those who rely on us. 

The Role

Great Gray is looking for an accomplished leader to join our team as VP of Product Management - Technology Products. This senior management role is pivotal in shaping the future of our retirement investment technology offerings. You will oversee the entire product lifecycle—from strategy and roadmap development to design, launch, and ongoing performance optimization—ensuring our solutions align with market demands and company objectives.

As the company’s first VP of Product Management - Technology Products, you will collaborate closely with your Engineering counterpart to lead cross-functional teams, driving innovation and excellence across all our technology platforms. You will also play a critical role in formulating and executing strategies that deliver meaningful value to our users while advancing the organization’s long-term vision.

Location

This position will work from our Boston, MA or Las Vegas, NV office. Great Gray currently supports a hybrid work model with 4 days onsite, and 1 day remote.

Visa sponsorship or transfer of an existing visa is not available for this position. Applicants must be authorized to work directly for any employer in the United States without visa sponsorship or transfer.

• Own Product Success: Take full ownership of a product objective, defining clear goals and KPIs that align with both short- and medium-term company strategies. Drive teams to deliver results that meet or exceed performance expectations.
• Champion a Commercial Mindset: Foster a results-oriented, commercially driven culture while building strong relationships and delivering impactful, customer-centric solutions. Understand the end-to-end implications of the product in the custodial ecosystem.
• Stay Customer-Centric: Maintain a deep understanding of customer behaviors, market trends, the competitive landscape, and emerging technologies to inform strategic decisions and shape priorities.
• Lead Cross-Functional Collaboration: Partner closely with your engineering counterpart to guide a unified product, engineering, and design team focused on continuous improvement and strategic alignment.
• Collaborate Across Teams: Work seamlessly with colleagues across the organization, including marketing, sales, finance, legal, and executive leadership, to create cohesive and impactful customer experiences.
• Engage with Sales & Operations: Build strong relationships with sales, relationship management and operations teams to identify user needs and collaboratively develop the best solutions.
• Drive Product Initiatives: Lead the end-to-end development of product initiatives, from identifying customer needs to strategy formulation, feature elaboration, engineering requirements, and release planning.
• Shape Exceptional User Experiences: Create user experiences that meet customer needs, leveraging tools like surveys, live interviews, and other qualitative feedback mechanisms.
• Mentor and Empower: Hire, develop and mentor product managers, providing guidance and support to help them grow in their roles while ensuring resources are optimally allocated to key opportunities.
• Complete other related duties as assigned.

• Education: Bachelors degree in Business, Software Engineering, or a related field (or equivalent work experience) required.
• Experience: 10 years in Product Management within a technology or SaaS business, including 5 years in a leadership role. Experience supporting a retirement platform technology product or a similar industry is a strong plus.
• Leadership & Ownership: Proven track record of leading product development initiatives, demonstrating strong leadership skills in an agile environment.
• Strategic Communication: Excellent written and oral communication skills with the ability to craft compelling narratives tailored to various audiences, from executives to cross-functional teams.
• Critical Thinking: Strong ability to listen actively, question assumptions, and drive strategic discussions.
• Agile Expertise: Hands-on experience building and managing high-performing products within agile frameworks, with a commitment to best practices and incremental delivery.
• Technical & UX Knowledge: Solid understanding of user experience design, web development, API standards, and Agile practices, with an emphasis on continuous improvement.
• Problem Solving: Exceptional problem-solving skills, attention to detail, and a proactive approach to identifying and mitigating risks in dynamic environments.
• Decision-Making: Comfort with making decisions based on imperfect information, managing ambiguity, and leading without formal authority in complex scenarios.
• Entrepreneurial Spirit: Innovative and results-driven, with an entrepreneurial mindset to introduce and implement best practices.
• Team Leadership: Demonstrated ability to work cross-function and in some cases, lead without authority.
• Financial Acumen: Strong financial modeling and quantitative analysis skills to support product strategy and decision-making.
• Stakeholder Engagement: Proven ability to present product strategies effectively to internal and external stakeholders.
• Travel Flexibility: Willingness to travel up to 20% as required.
• Cultural Fit: Embodies our core attributes: Results-Driven, Innovative, Resilient, and Decisive.
• Exhibits our Great Gray attributes: Results-Driven, Innovative, Resilient, and Decisive.

Benefits

We have a comprehensive and competitive benefits package at Great Gray. Some of the highlights are:

·         Be an integral part of an early-stage, high-growth organization!

·         Hybrid work environment

·         Competitive compensation package including 401(k) with elective and non-elective match opportunities

·         Lifestyle spending allowance program

·         Medical, Dental, Vision Insurance

·         Employer-paid life and disability insurance

·         Generous and well-deserved, paid time off program

Company Background 

Great Gray is the leading independent provider of trustee and administrative services to Collective Investment Trusts (“CITs”), with over $185 billion in CIT assets, across more than 700 funds. We proudly work with 75 subadvisors, including leading firms such as Alliance Bernstein, American Funds, BlackRock, Franklin Templeton, MetLife, Neuberger Berman, PGIM, PIMCO and Raymond James. 

CITs are more than just an investment vehicle. They represent a forward-thinking approach to retirement planning. These tax-exempt, pooled investment vehicles are offered to employer-sponsored retirement plans, like 401Ks. CITs are comparable to mutual funds, but, because they are tailored for the institutional retirement market, they can offer distinct advantages, including efficient administration and cost-effectiveness. CITs have a history dating back over 90 years; but they have gained favor over the past decade, driven by innovations, and Great Gray has been at the forefront.

Great Gray has consistently delivered year-over-year growth at an above market rate and is investing in the continued development of its core CIT business as well as complementary administrative services and technology solutions for the retirement market.

Madison Dearborn Partners (“MDP”) purchased Great Gray from Wilmington Trust in April 2023. As a result, Great Gray is an independent company owned by funds affiliated with MDP.

Investor Background 

MDP is a leading private equity investment firm based in Chicago. Since MDP's formation in 1992, the firm has raised aggregate capital of over $28 billion and has completed over 150 platform investments. MDP invests across five dedicated industry verticals, including basic industries; business and government software and services; financial and transaction services; health care; and telecom, media, and technology services.

Equal Employment Opportunity Policy

Great Gray, LLC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status or other non-merit factor.

Benefits

We have a comprehensive and competitive benefits package at Great Gray. Some of the highlights are:

·       Be an integral part of an early-stage, high-growth organization!

·       Hybrid work environment

·       Competitive compensation package including 401(k) with elective and non-elective match opportunities

·       Lifestyle spending allowance program

·       Medical, Dental, Vision Insurance

·       Employer-paid life and disability insurance

·       Generous paid time off program

Company Background 

Great Gray is the leading independent provider of trustee and administrative services to Collective Investment Trusts (“CITs”), with over $185 billion in CIT assets, across more than 700 funds. We proudly work with 75 subadvisors, including leading firms such as Alliance Bernstein, American Funds, BlackRock, Franklin Templeton, MetLife, Neuberger Berman, PGIM, PIMCO and Raymond James. 

CITs are more than just an investment vehicle. They represent a forward-thinking approach to retirement planning. These tax-exempt, pooled investment vehicles are offered to employer-sponsored retirement plans, like 401Ks. CITs are comparable to mutual funds, but, because they are tailored for the institutional retirement market, they can offer distinct advantages, including efficient administration and cost-effectiveness. CITs have a history dating back over 90 years; but they have gained favor over the past decade, driven by innovations, and Great Gray has been at the forefront.

Great Gray has consistently delivered year-over-year growth at an above market rate and is investing in the continued development of its core CIT business as well as complementary administrative services and technology solutions for the retirement market.

Madison Dearborn Partners (“MDP”) purchased Great Gray from Wilmington Trust in April 2023. As a result, Great Gray is an independent company owned by funds affiliated with MDP.

Investor Background 

MDP is a leading private equity investment firm based in Chicago. Since MDP's formation in 1992, the firm has raised aggregate capital of over $28 billion and has completed over 150 platform investments. MDP invests across five dedicated industry verticals, including basic industries; business and government software and services; financial and transaction services; health care; and telecom, media, and technology services.

Equal Employment Opportunity Policy

Great Gray, LLC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status or other non-merit factor.