What are the responsibilities and job description for the Healthcare Administrative Assistant position at Great Lakes Bay?
About the Role
In this dynamic position as Medical Receptionist, you will form the first point of contact for patients and visitors, showcasing the warmth and professionalism of Great Lakes Bay. As an integral member of our front desk team, your duties will include scheduling appointments, handling phone calls, and maintaining accurate records. If you thrive in a fast-paced environment and are passionate about delivering exceptional customer service, we encourage you to apply.
Key Responsibilities:
Essential Skills:
In this dynamic position as Medical Receptionist, you will form the first point of contact for patients and visitors, showcasing the warmth and professionalism of Great Lakes Bay. As an integral member of our front desk team, your duties will include scheduling appointments, handling phone calls, and maintaining accurate records. If you thrive in a fast-paced environment and are passionate about delivering exceptional customer service, we encourage you to apply.
Key Responsibilities:
- Promptly answer and direct phone calls, scheduling appointments as instructed by providers and staff.
- Greet patients warmly, facilitate sign-in processes, and offer assistance as needed.
- Update patient information, verify insurance coverage, and assign payment categories accordingly.
- Utilize the recall system to track follow-up appointments and communicate with patients via phone reminders when necessary.
Essential Skills:
- High school diploma or equivalent required; Associate's Degree in Medical Office Professional or relevant field preferred.
- Two years of experience in a medical office or clinic setting; medical billing expertise beneficial.
- Demonstrated proficiency in typing, filing, computer navigation, telephone etiquette, and critical thinking.
