What are the responsibilities and job description for the Medical Office Professional position at Great Lakes Bay?
Job Summary
As a Medical Receptionist at Great Lakes Bay, you will play a vital role in ensuring the smooth operation of our healthcare facility. Your primary responsibility will be to provide exceptional customer service to patients and visitors, answering phone calls, greeting individuals, and handling administrative tasks with precision and attention to detail.
Main Responsibilities:
Requirements:
As a Medical Receptionist at Great Lakes Bay, you will play a vital role in ensuring the smooth operation of our healthcare facility. Your primary responsibility will be to provide exceptional customer service to patients and visitors, answering phone calls, greeting individuals, and handling administrative tasks with precision and attention to detail.
Main Responsibilities:
- Answer telephones promptly and professionally, scheduling patient appointments as needed.
- Greet incoming and outgoing patients, assist with sign-in procedures, and provide outstanding customer service.
- Verify insurance coverage, conduct income determinations, and update patient information accurately.
- Schedule return appointments, utilize the recall system, and initiate phone reminders when necessary.
Requirements:
- High school diploma or equivalent required; Associate's Degree in Medical Office Professional or relevant field preferred.
- Two years of experience in a medical office or clinic setting; medical billing experience a plus.
- Excellent communication, interpersonal, and critical thinking skills essential.
- Able to sit, stand, and walk for extended periods; lift up to 25 lbs frequently.
