What are the responsibilities and job description for the Patient Service Assistant Lead position at Great Lakes Medical Imaging?
Job Summary
We are seeking a skilled and dedicated Patient Service Representative-Float to join our Registration team at Great Lakes Medical Imaging. The ideal candidate will have excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment.
Responsibilities:
- Register patients accurately and efficiently, using company-provided systems.
- Provide exceptional patient service, ensuring a positive experience for all patients and visitors.
- Perform various administrative tasks, including data entry, document management, and phone support.
- Collaborate with other departments to ensure seamless communication and effective patient care.
- Maintain accurate and up-to-date patient records, adhering to practice policies and procedures.
Skills and Qualifications:
- High school diploma or equivalent required; prior administrative experience helpful.
- Strong computer skills, including proficiency in Microsoft Office and Google-based programs.
- Excellent communication and interpersonal skills, with the ability to work effectively with patients, staff, and external partners.
- Ability to lift up to 25 pounds and stand/walk for long periods.