What are the responsibilities and job description for the Patient Care Coordinator/Front Desk Receptionist position at Great Lakes Orthotics & Medical Supply, Inc.?
Company Overview
Great Lakes Orthotics & Medical Supply, Inc. specializes in providing durable medical equipment and supplies, including prosthetics and orthotics. We are dedicated to enhancing patient care through innovative products and exceptional service in the healthcare industry.
Summary
We are seeking a Front Desk Receptionist to join our team at Great Lakes Orthotics & Medical Supply, Inc. As the first point of contact for our patients and visitors, you will play a crucial role in ensuring a welcoming and efficient environment. This position is vital for supporting our operations and enhancing patient experiences.
Responsibilities
- Greet and assist patients and visitors in a friendly and professional manner.
- Manage phone calls, schedule appointments, and handle inquiries regarding services.
- Maintain accurate patient records and ensure confidentiality of sensitive information.
- Coordinate with medical staff to ensure smooth operations within the office.
- Assist with administrative tasks such as filing, data entry, and maintaining office supplies.
Requirements
- Proven experience in customer service or medical administrative support.
- Familiarity with medical records management and billing processes.
- Knowledge of Medicare regulations and ICD-10 coding is a plus.
- Strong organizational skills with attention to detail.
- Excellent communication skills, both verbal and written.
- Ability to work effectively in a fast-paced environment.
- Bilingual
If you are passionate about providing exceptional service in the healthcare field, we invite you to apply for the Front Desk Receptionist position at Great Lakes Orthotics & Medical Supply, Inc. Join us in making a difference in patient care!
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Expected hours: 38 – 40 per week
Benefits:
- 401(k)
- Free parking
- On-the-job training
- Paid time off
Schedule:
- Monday to Friday
Ability to Commute:
- Milwaukee, WI 53214 (Required)
Ability to Relocate:
- Milwaukee, WI 53214: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $20