What are the responsibilities and job description for the Clubhouse Manager - Sharon Woods position at Great Parks of Hamilton County?
Join our team as a Clubhouse Manager! Great Parks is seeking a qualified professional to assist in operating the clubhouse at the beautiful Little Miami Golf Course! At Great Parks, our team members work together to preserve and protect natural resources and to provide outdoor recreation and education in order to enhance the quality of life for present and future generations.
Be a part of an inclusive organization that enriches the region by inspiring nature-based experiences, celebrating cultural heritage and building strong and healthy communities through our dedicated staff, volunteers and friends
A successful Clubhouse Manager assists the General Manager with day-to-day golf clubhouse operations. This includes, but is not limited to : supervision of the golf sales counter, merchandise display, reservations, golf cart fleet, driving range and snack bar. Hires, trains and schedules part-time clubhouse and snack bar staff.
RESPONSIBILITIES :
- Assists the General Manager with day-to-day functions of the golf course clubhouse including golf sales counter, merchandise display, snack bar, outdoor patio areas, restrooms, online / phone / in-person tee-time reservations, outings and tournaments, room rentals, golf cart fleet, driving range. May be required to work fill-in shifts for absences and provide assistance during peak activity times.
- Controls pace of play on courses; determines optimal starting times; pairs golfers and performs other duties to promote guest satisfaction and enjoyment.
- Accounts for daily cash transactions; complies with all cash handling policies and enforces cash control procedures including : POS operation, daily deposits, shift / change tills, required logs and regular cash audits.
- Monitors and replenishes resale inventory of food, merchandise and motor vehicle permits; purchases equipment and operating supplies; conducts regular physical inventory checks.
- Initiates purchases and checks invoices; prepares purchase requisitions; adheres to purchasing card procedures and submits expenditures for supervisor approval.
- Directly supervises assigned part-time staff; carries out supervisory responsibilities in accordance with Great Parks’ policies and applicable laws, and delegated authority.
- Responsibilities include participating in, and making recommendations pertaining to the selection and discipline of employees and other personnel decisions in coordination with Human Resources; plans and delegates work assignments; trains employees; provides guidance; resolves work issues and ensures work complies with Great Parks’ policy and performance standards; manages labor budget.
- Maintains responsibility for the performance and safe operation of assigned facilities; ensures equipment is maintained according to agency standards; documents food safety and alcohol training.
- Promotes facilities through daily public relations with customers; receives and resolves guest concerns and complaints; analyzes and promptly resolves problems; implements corrective actions or provides recommendations as necessary.
- Works and communicates effectively with other departments, leadership, peers and subordinates; attends and participates in meetings; completes required training.
- Assists the General Manager with golf instructional programs and tournaments; works directly with league and golf outing representatives; assists with special events at assigned facilities.
- Performs job duties in accordance with Great Parks’ policies, procedures, and performance expectations.
- Maintains confidentiality of confidential and sensitive information.
- Works assigned schedule, exhibits regular and punctual attendance and works outside of normal schedule as required.
QUALIFICATIONS :
LICENSE & CERTIFICATION REQUIREMENTS :
We offer an excellent benefit package that includes medical, dental and life insurance; paid vacation, 11 holidays and sick time; enrollment in Ohio Public Employees Retirement System and free or discounted use of many Great Parks of Hamilton County recreational activities.
Great Parks is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, ancestry, disability, military status, or any other classification protected under applicable law.
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