Field Service Technician

Great Plains Kubota is looking to add a self-motivated, experienced field service technician to our team. We are looking for technicians that have a wide variety of experience from hay equipment to skid steers and mini excavators to large ag tractors. Someone that has experience as an FST is preferred, but not required. The applicant must be willing to work overtime and be on call as needed, typically in a bi-weekly rotation with the other FST’s. Good customer service skills are critical as we build our FST program.

Job Duties:

Conducting equipment inspections and troubleshooting to identify issues or malfunctions in agricultural machinery such as tractors, combines, harvesters, seeders, and sprayers.

Repairing and maintaining agricultural equipment, including mechanical, electrical, and hydraulic systems, to ensure proper functionality and prevent breakdowns.

Conducting routine maintenance tasks, such as oil changes, filter replacements, and calibrations to keep agricultural machinery in optimal condition.

Diagnosing and repairing complex issues with agricultural and construction machinery, including engine, transmission, and hydraulic system repairs.

Ability to write a work order in a clear and concise manner for a customer to understand what work was completed and why when billed out by manager

Collaborating with customers to understand their needs, provide technical support, and recommend solutions for optimizing equipment performance.

Train customers on the operation, maintenance, and safety protocols of agricultural machinery and technology.

Identify parts and labor times to complete a repair on a quote the manager will present to the customer.

Keep up-to-date with the latest agricultural machinery, technology, and industry trends through ongoing training and professional development.

Attend local shows and events representing Great Plains Kubota in a professional manner while talking to customers about the benefits of owning a Kubota product and the service Great Plains Kubota provides

Experience:

• 3-5 years diesel technician shop experience
• Customer Service skills
• Proficiency with computers for scheduling, work order writing, parts lookup and online training
• Experience writing detailed work orders
• 1 years in-field experience (Preferred)

Job Type: Full-time

Pay: $17.00 - $25.00 per hour

Expected hours: No less than 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekends as needed

Work Location: In person

Salary : $17 - $25