Sales/Admin Associate

PURPOSE OF POSITION 
The purpose of this position is to perform retail sales and clerical work while providing excellence in customer service for the visitor center sales outlet operations.


KEY AREAS OF RESPONSIBILITY 
The following duties are normal for this position. The omission of specific statements of the duties does not exclude them if the work is similar, related, or a logical assignment for this position. Other duties may be required and assigned by the supervisor.

- Operates visitor center sales outlet; including opening/closing procedures daily.
- Performs retail sales work; assists customers with a selection of merchandise for purchase; conducts sales transactions, operates computerized cash register; processes credit card payments and/or accepts cash payments for items purchased.
- Initiates requests for new/replacement of gift store inventory inspect inventory deliveries for accuracy and identifies incorrect or damaged items, tags items, and stock shelves.
- Records/secures money received by mail, records, and routes to the appropriate department.
- Balances cash register daily and prepares bank deposits. Makes bank night drop daily.
- Operates a computer to enter, retrieve, review or modify data into spreadsheets, databases, etc.
- Maintains and stocks vending machines; orders replacement products and coordinates service/repair as needed.
- Responsible for answering phone lines and communicating the mission and program information to outside sources as needed.
- Assists Office Manager in other duties as needed.                                                                                                                                             - Maintains lost and found items.

ADDITIONAL RESPONSIBILITIES
- Assist with duties in the general operation of Tremont as needed.
- Position will be required to work Saturdays.


MINIMUM QUALIFICATIONS

Experience and Education:
One year previous experience and/or training involving retail sales, customer service, and clerical work; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this position. Experience with Point of Sale System, Mac computer, Microsoft Office and Excel, Google, and network sharing preferred. Must be self-motivated, able to work independently, and eager to engage with our customers.

Performance Aptitudes:
-    Accuracy: Requires maintenance of correct documentation. Predictions and forecasting must be precise.
-    Safety: Requires the ability to monitor and model safe work habits.
-    Service-Oriented: Requires positive image and interaction with internal and external individuals with ability to meet the expectations of customers.
-    Teamwork: Requires the ability to communicate, support, and cooperate with others to achieve company goals.

Vehicle Utilization: Requires possession and maintenance of a valid driver’s license.

Physical Ability:  Requires the ability for moderate climbing, balancing, stooping, kneeling and involves carrying, pushing, and pulling of objects weighing up to 20 pounds.

Tremont Institute is an Equal Opportunity Employer and welcomes applications for posted positions from qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran or any other basis prohibited by law in any of its policies or programs. We encourage diverse applicants because we believe having a staff that authentically reflects the community we serve is critical to our ability to be culturally responsive.