What are the responsibilities and job description for the Entry-Level Computer Repair Technician position at Greatchoice Computer Service?
Overview
We are seeking a motivated and detail-oriented Entry Level Technician to join our dynamic team. This position is ideal for individuals who are passionate about technology and eager to develop their skills in a hands-on environment. As an Entry Level Technician, you will play a crucial role in providing technical support and ensuring the optimal performance of various devices and equipment.
Duties
- Analyze and troubleshoot issues related to computer hardware and software, ensuring efficient operation.
- Perform equipment repair and maintenance, adhering to established protocols and safety standards.
- Interpret schematics to assist in diagnosing problems and implementing solutions.
- Provide technical support for mobile devices, addressing user inquiries and resolving issues promptly.
- Engage in field service activities, traveling to client locations as needed to deliver on-site support.
- Assist customers with retail sales by offering knowledgeable advice on products and services.
- Collaborate with team members to enhance service delivery and improve customer satisfaction.
Requirements
- Basic understanding of Windows operating systems and common software applications.
- Familiarity with computer hardware components and their functions.
- Experience or coursework related to equipment repair is a plus.
- Ability to analyze problems logically and develop effective solutions.
- Knowledge of mobile devices and their operating systems is desirable.
- Previous experience in retail sales or customer service is beneficial but not mandatory.
- Strong communication skills, both verbal and written, with a focus on customer interaction.
- Willingness to learn new technologies and techniques in a fast-paced environment.
- A proactive attitude towards problem-solving and teamwork.
Join us as we strive to provide exceptional technical support while fostering your growth within the industry!
Job Types: Full-time, Part-time, Temporary
Pay: From $14.00 per hour
Expected hours: 32 per week
Benefits:
- Paid time off
Schedule:
- 8 hour shift
Supplemental Pay:
- Bonus opportunities
Work Location: In person
Salary : $14