SNAP Outreach Coordinator (Part-Time)

Summary: As part of the Greater Baton Rouge Food Bank Team, the SNAP Outreach Coordinator is responsible for administering assistance to people at a variety of convenient locations and providing user-friendly advice and electronic, online benefit application aid.

Job Duties and Responsibilities:

• Provide guidance through understanding SNAP benefits as well as act as a liaison for future client follow up and communication.
• Assist clients with SNAP enrollment; this includes making site visits as required.
• Maintain an up-to-date knowledge and understanding of policy issues related to SNAP.
• Collect and report on required data.
• Identify and formally partner with appropriate sites to enroll potential SNAP participants.
• Perform other related duties and assignments as required.

General Duties and Responsibilities: As a part of the Greater Baton Rouge Food Bank team, all employees play an essential role and are expected to:

• Demonstrate and encourage a professional and positive attitude in all job-related activities
• Accomplish all work activities in a safe and timely manner within assigned time frames.
• Report and/or correct deficiencies that constitute immediate threats to health and safety.
• Complete other tasks as assigned by the supervisor which are consistent with the definition and intent of the job description.
• All Food Bank employees are considered critical first responders during emergency events (Hurricanes, Pandemics, etc.). This will require extreme flexibility of work schedule and hours during such events.

Minimum Qualifications:

• Minimum 1 year of customer contact/customer service or human services, community based, or nonprofit experience required.
• Excellent verbal, interpersonal, telephone communication skills.
• Diplomatic skills to deal with many types of people on a regular basis, both on the phone and in person.
• Intermediate knowledge of Microsoft Office, most importantly Word, Excel and Outlook.
• Ability to set own priorities and work independently.
• Ability to listen, assess and troubleshoot resistance to program enrollment.
• Sensitivity to diversity and the ability to work with people of different nationalities, ethnic origins, and socioeconomic levels is essential.
• Valid Louisiana driver’s license, personal vehicle, and insurance.
• Operate a personal vehicle daily to partner sites.

Working Conditions and Physical Requirements:

• This position requires being in the field 70% of the time, driving 10% of the time, and working in an open office setting 20% of the time, however this is subject to the VP of Impacts’s approval.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee frequently is required to stand; walk; sit; reach with hands and arms; climb or balance; stoop, kneel, or crouch; and taste or smell. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Job Type: Part-Time

Benefits:

• Part Time positions are not eligible for GBRFB benefits.

This is not necessarily an exhaustive list of all skills, duties, responsibilities, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, GBRFB reserves the right to revise the job or to require other or different tasks be performed as assigned.

Job Type: Part-time

Pay: From $17.00 per hour

Schedule:

• Monday to Friday

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Baton Rouge, LA 70815 (Required)

Ability to Relocate:

• Baton Rouge, LA 70815: Relocate before starting work (Required)

Work Location: In person

Salary : $17